About the company Our client is a healthcare technology company. The role Raydar is recruiting for this role on behalf of our client. Own a mix of commercial relationship work and hands-on delivery, growing existing partner accounts and bringing in new business through channel partners. The role leads implementations from contract signing through launch and beyond, and serves as the main non-sales contact for partners. It suits someone who can run both the strategic conversation and the operational project plan. What you'll do
- Build relationships with brokers, benefits consultants, administrators and partner account teams to win new groups and grow enrollment within live accounts.
- Own renewals and the most important partner relationships.
- Lead implementations end to end from contract signing, acting as the first non-sales contact for partners.
- Run regular business reviews and manage ongoing partner reporting.
- Shape how the post-signing account function is organized and improved, coordinating with several internal groups.
Requirements
What we're looking for
- Track record of steering partner setup and rollout work from signature through to go-live in an account or success position.
- Skill in producing partner-facing metrics and persuading senior decision-makers of a product's worth.
- Experience growing accounts through channel or referral partners.
- Comfort working with finance leaders and technical integration teams alike.
- Ability to work independently in a small, fast-moving team with changing priorities. Bonus points
- Experience building customer success processes from scratch or leading a customer success team.
- Background at early-stage startups or in employee benefits technology.
Benefits
Compensation and benefits
- Base salary: $115K to $160K per year
- Equity Location and work model
- New York, New York, United States
- Hybrid, with one required in-office day per week
- Full-time
