Job Summary 1st Shift Quality Lead @ PC The Quality Team Lead is responsible for leading and developing a team of Quality Inspectors while ensuring components, subassemblies, and finished products meet all customer, company, and regulatory quality standards. This position serves as the primary point of contact for quality-related issues on the production floor, driving root cause analysis, corrective actions, process improvements, and adherence to quality management systems. The Quality Team Lead works closely with Production, Engineering, Supply Chain, and Quality Management to maintain product integrity, improve manufacturing processes, and achieve 100% customer satisfaction.
Primary Job Responsibilities:
- Lead, coach, and develop Quality Inspectors while assigning daily workloads and ensuring adherence to quality standards, inspection procedures, and production priorities.
- Oversee incoming, in-process, first article, and final inspections to verify compliance with customer specifications, engineering requirements, and company quality standards.
- Collect, analyze, and report quality data to support key performance indicators (KPIs), quality objectives, and continuous improvement initiatives.
- Serve as the primary point of contact for quality-related issues on the production floor, leading root cause investigations and implementing effective corrective and preventive actions
- Review inspection records, documentation, and quality reports to ensure accuracy, completeness, and compliance with applicable standards and procedures.
- Conduct product audits, process audits, and testing activities to verify conformance to internal quality requirements, customer specifications, and regulatory standards.
- Utilize precision measuring equipment, including calipers, micrometers, and gauges, to validate product quality and support inspection activities.
- Collaborate with Production, Engineering, and Quality Management teams to identify process improvements, reduce defects, and improve overall product quality.
- Support and maintain compliance with Quality Management System (QMS), Environmental Management System (EMS), and Occupational Health and Safety requirements.
- Train team members on quality procedures, inspection techniques, quality tools, and best practices to ensure consistent execution and development of departmental capabilities.
- Monitor nonconforming materials and products, support containment activities, and assist with disposition and corrective action implementation.
- Participate in internal and external audits while driving continuous improvement efforts to enhance quality, efficiency, and customer satisfaction.
- Promote a culture of safety, accountability, teamwork, and operational excellence throughout the organization.
Job Requirements:
- High school diploma or GED required; Associate degree in a technical field preferred.
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- Minimum 3 years of quality experience in a manufacturing environment.
- Previous leadership, supervisory, or team lead experience preferred.
- Hands-on experience working within an ISO-certified manufacturing environment.
- Strong knowledge of quality inspection methods, quality systems, and manufacturing processes.
- Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
- Experience using document control systems and quality record management tools.
- Strong analytical, problem-solving, organizational, and communication skills.
- Working knowledge of SAP or similar ERP systems.
- Experience with ISO 9001 standards and auditing practices.
- Familiarity with DFMEA, PFMEA, Control Plans, CAPA, and Lean Manufacturing principles.
- Experience leading continuous improvement initiatives
Physical Demands:
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- Ability to stand, walk, and sit for extended periods during testing and inspection activities.
- Frequently required to lift, carry, and move electrical components, test fixtures, and tools weighing up to 50 pounds.
- Dexterity and hand-eye coordination to perform soldering, wiring, and assembly tasks.
- Ability to work in various positions, including bending, kneeling, and reaching, to access electrical panels and equipment.
- Visual acuity to read measurements, fine details on circuits, and operate testing instruments accurately.
- Ability to work in a manufacturing environment which may involve exposure to noise, dust, and other industrial conditions.
Who are we:
Raycap Inc. creates products that protect and support the world’s most valuable assets. We design and support advanced solutions for telecommunications, industrial, renewable energy, transportation, defense and other applications worldwide. We offer:
- A competitive benefit package
- Paid Time Off
- 10 company paid holidays
- Tuition Reimbursement
- A generous 401(k) employer contribution
Raycap is an Equal Opportunity / Affirmative Action Employer. All qualified applicants receive consideration for employment without regard to age, disability, race, color, national origin, sex, marital status, sexual orientation, gender identity, religion, creed, veteran or military status, or other protected status. We participate in E-Verify for all employment verifications. Drug-free workplace.
