We are seeking a dedicated Practice Coordinator to join our vibrant team at satellite clinics in Walnut Creek and San Ramon. Enjoy a steady Monday-through-Friday schedule with flexible morning start times, a supportive team culture, and the potential to transition into a per diem role within a premier healthcare network. In this role, you will serve as the administrative face of the practice, handling patient registration, scheduling, insurance eligibility, authorizations, and phone communications. Working across daily patient volumes ranging from 20 to 170 patients, you will collaborate with clinical and management teams to keep operations seamless and patient satisfaction high. The ideal candidate brings 1 to 3 years of medical office experience, problem-solving abilities, and a commitment to providing empathetic customer service recovery. Responsibilities: Greet patients and represent the administrative team as the public face of the practice. Perform patient registration, schedule clinic appointments, and process referrals accurately. Verify insurance eligibility and process prior authorizations. Manage phone calls, voicemails, reminder calls, and document scanning. Navigate electronic health record in-baskets (APeX) and assist with routine clerical operations. Facilitate patient flow between medical staff and departments to maximize unit efficiency. Skills & Qualifications: 1–3 years minimum of administrative experience in a medical setting required. Excellent customer service and communication skills. APeX / Epic EHR experience preferred. bilingual proficiency in Spanish preferred. Self-reliant problem solver capable of managing changing daily priorities.
salary: $24.75 - $24.76 per hour shift: First work hours: 7:45 AM - 4:45 PM education: High School
Responsibilities
Greet patients and represent the administrative team as the public face of the practice. Perform patient registration, schedule clinic appointments, and process referrals accurately. Verify insurance eligibility and process prior authorizations. Manage phone calls, voicemails, reminder calls, and document scanning. Navigate electronic health record in-baskets (APeX) and assist with routine clerical operations. Facilitate patient flow between medical staff and departments to maximize unit efficiency.
Skills
- Excellent Customer Service
- medical setting experience
- Front Desk, Authorizations
Qualifications
- Years of experience: 1 year
- Experience level: Experienced
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At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.