Our client is a non-profit organization with a great mission behind them! They are looking for a detail oriented Manager, Systems & Data Operations to provide administrative, project management, and analytical support to the team. This role is responsible for ensuring the reliability, integrity, and operational effectiveness of systems and data while delivering assigned projects on time and with high quality. This will be a hybrid position, reporting to the Technical Director. This is a temporary to permanent contract. If this sounds like a fit for you, please apply here.
salary: $40 - $54 per hour shift: First work hours: 9 AM - 5 PM education: Bachelors
Responsibilities
- Ensure and validate data integrity and accuracy across existing and future systems through proactive monitoring, reconciliation, and issue resolution.
- Maintain accuracy and consistency of data exchanged between internal platforms, third‑party systems, and reporting environments.
- Own execution of assigned projects and system enhancements, including timelines, QA validation, stakeholder communication, and delivery readiness.
- Manage assigned workstreams, track milestones, communicate risks early, and ensure timely completion of deliverables.
- Perform quality assurance testing.
- Create data models (e.g., using Excel or Power BI, HubSpot, Tableau, etc.), dashboards and operational reports in various platforms that communicates KPIs, trends, solutions, opportunities and risks to leadership.
- Develop clear, executive reports, status updates and presentations to support informed decision-making and that tell a data-driven story to facilitate the decision-making process.
- Create and oversee the development of user guides, training materials, and process documentation for supported systems.
- Serve as the primary liaison between teams, customers, and external vendors for assigned systems and initiatives.
- Ensure all third-party vendor agreements are adhered to and work is performed in a timely manner.
- Provide structured support to customer service and global teams related to system functionality, troubleshooting, and workflow questions.
- Other duties and projects as assigned or directed.
Skills
- Business operations
- Documentation of Operations
- Systems Support
- Systems/SW
- Data Collection
- Data Conversions
- Project Manager
- CRM
- Microsoft Office
Qualifications
- Years of experience: 5 years
- Experience level: Experienced
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Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.