Customer Service / Inside Sales Job Description R Janus Supply, a janitorial supply retailer in downtown Port Huron, MI. We are seeking a personable, knowledgeable, detail oriented and reliable Inside Sales/Customer Service Representative to join our team. This position plays a critical role in managing incoming payments, maintaining accurate records, and ensuring a smooth cash flow process. Schedule: Monday -- Thursday 7:30am - 4:30pm Responsibilities: - Computer skills and knowledge are a must - Order processing and entering invoices - Maintain customer records - Assist new customers with product knowledge - Provide customers with ongoing product support - Perform sales calls to generate new business - Contact new or existing customers to discuss how specific products or services can meet their needs - Ability to learn knowledge of all products (chemicals, paper, floor machines, etc.) Study documentation or other information for new scientific or technical products - Answer customers' questions about products, prices, availability, or credit terms - Communicate with internal departments and external clients regarding issues Requirements: - High school diploma or equivalent required. - Strong knowledge of sales and procedures. - Proficiency in computers. - Excellent attention to detail and organizational skills. - Effective communication and interpersonal abilities. - Ability to work independently and as part of a team. Collaborate with colleagues to exchange information, such as selling strategies or marketing information.