Inside Sales

Customer Service / Inside Sales

Job Description

R Janus Supply, a janitorial supply retailer in downtown Port Huron, MI. We are seeking a personable, knowledgeable, detail oriented and reliable Inside Sales/Customer Service Representative to join our team. This position plays a critical role in managing incoming payments, maintaining accurate records, and ensuring a smooth cash flow process.

Schedule: Monday -- Thursday 7:30am - 4:30pm

Responsibilities:

• Computer skills and knowledge are a must
• Order processing and entering invoices
• Maintain customer records
• Assist new customers with product knowledge
• Provide customers with ongoing product support
• Perform sales calls to generate new business
• Contact new or existing customers to discuss how specific products or services can meet their needs
• Ability to learn knowledge of all products (chemicals, paper, floor machines, etc.) Study documentation or other information for new scientific or technical products
• Answer customers' questions about products, prices, availability, or credit terms
• Communicate with internal departments and external clients regarding issues

Requirements:

• High school diploma or equivalent required.
• Strong knowledge of sales and procedures.
• Proficiency in computers.
• Excellent attention to detail and organizational skills.
• Effective communication and interpersonal abilities.
• Ability to work independently and as part of a team. Collaborate with colleagues to exchange information, such as selling strategies or marketing information.