Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. The Senior Commercial Operations Analyst will be responsible for supporting the CRO organization in global forecasting, planning, and operating rhythms by accelerating the use of new technologies & techniques and improving processes to better the organization. An ideal candidate will have a demonstrated history of being resourceful, a self-starter, and have a passion for innovation and change.
The Senior Commercial Operations Analyst will be joining the Commercial Operations Planning, Reporting, and Technology team. Our overall objective as part of the Commercial Operations organization is to increase productivity across our field organizations, improve customer retention, accelerate deal velocity, and enable our field teams to continue providing value to our customers. This role reports to the Senior Manager of Commercial Operations and works with GTM leadership, who are our primary customers.
Day-to-Day Responsibilities
- Support execution of the global forecasting process for the Digital Thread organization, including the weekly forecast delivered to the executive team
- Build the weekly forecast package for executive leadership, working closely with forecast leads to evaluate risk and upside across all areas impacting ARR (New ACV, Renewals, etc.)
- Collaborate with Reporting and Analytics team to develop visuals and analyses that tie pipeline information to performance, improving forecast predictability and highlighting areas of downside vs. opportunity
- Partner closely with Reporting and Analytics team to manage global business planning and forecasting Power BI applications to maintain updated forecasts and further expand application functionality
- Support the Management Operating Rhythm (MOR) and reporting for Sales Organization
- Partner with system and analytics teams to improve deal tracking in our systems (e.g. SFDC) to enable better reporting on current quarter opportunities and historical bookings
- Engage and work with Regional Operations teams and Solution Operations teams to support forecasting & planning efforts
Skills and Knowledge:
- 2+ years of experience in Sales, Customer Success, or Marketing Operations, FP&A, or Business Planning & Forecasting. SaaS experience preferred but not... For full info follow application link.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.