Our client, a printing and signage company in the Greater Harrisburg, PA, is seeking a Wide Format Sales Project Coordinator. This position serves as the main link between customers, sales staff, and the wide format production team, coordinating projects from quoting through installation or delivery. The ideal candidate has a strong sign industry knowledge, enjoys working with customers, and can manage project details, permitting, and installation while keeping deadlines on track.
Responsibilities:
- Prepare accurate quotes using knowledge of sign materials, production methods, timelines, and outsourcing needs.
- Coordinate small, complex, and multi-item sign projects through pre-production, production, installation, shipping, or delivery.
- Work closely with sales and production to confirm requirements, identify limitations, and establish realistic completion dates.
- Communicate with customers by phone, email, video, and in-person meetings to answer questions, provide updates, and resolve concerns.
- Keep projects moving through each stage and advocate for customer deadlines.
- Conduct site visits as needed to take measurements, evaluate sign placement, and identify potential production or installation issues.
- Research zoning and building permit requirements based on the installation location.
- Manage permit applications and coordinate with customers, sales staff, local authorities, and engineers for stamped drawings when required.
- Help determine whether installations should be completed in-house or outsourced.
- Schedule outsourced installations and complete follow-up activities, including photos, customer communication, and documentation.
Qualifications:
- Three to five years of experience in the sign industry.
- Extensive knowledge of sign substrates, mounting options, and suitable materials for different environments and applications.
- Ability to take accurate measurements and assess site conditions.
- Understanding of sign production methods, timelines, limitations, and installation requirements.
- Experience using Adobe Creative Suite for file creation.
- Clear, professional communication and strong customer service skills.
- Ability to manage multiple projects, solve problems, and meet deadlines.
Work Requirements:
- Ability to distinguish colors for color matching and quality control.
- Ability to conduct on-site and off-site customer meetings and site visits as needed.
What's In It For you?
Beyond your hourly pay, this opportunity offers benefits that support your well-being and future, including medical, dental, and vision coverage with shared premiums, company-paid life and short-term disability insurance, and a 401(k)/Roth retirement plan. Enjoy paid holidays plus a floating holiday, along with paid time off that increases in your second year and continues to grow with your tenure!
How To Apply:
All applications and inquiries will be handled with the highest level of confidentiality. Interested candidates should contact Melissa Jones at mjones@printlink.com, referencing job BH1191.