WHO WE ARE:
Palisociety is a society of unique hotels and residences - Palihouse, Palihotel, Le Petit Pali, ARRIVE by Palisociety, and a growing collection of independently branded properties. Since our first hotel opened in Los Angeles in 2009, we've grown into a nationwide portfolio of neighborhood-centric hotels, restaurants, bars, and event spaces, earning recognition from Condé Nast Traveler, Travel + Leisure, the New York Times, and more.
We consider our employees our greatest asset: structured training from day one, consistent feedback, and a clear path for growth. We develop our leaders from within, because the strongest hospitality companies are the ones that grow their own.
ABOUT PALIHOTEL HOLLYWOOD:
With a prime location on iconic Sunset Boulevard, featuring 74 guest rooms and suites, a guest-exclusive café and bar, and an oversized courtyard pool, Palihotel Hollywood is a spirited Hollywood hideaway inspired by the excitement and charm of vintage Los Angeles. Each guest room blends Palisociety's signature bespoke designs with one-of-a-kind custom details and thoughtful touches throughout.
POSITION PROFILE:
The Housekeeping Manager leads the team that keeps Palihotel Hollywood spotless, welcoming, and ready for every guest. You'll set the standard for cleanliness and care, guiding your team with warmth and a keen eye for detail so that every room tells a story worth returning to.
THE TASK AT HAND:
- Lead, train, and motivate the housekeeping team, including room attendants, housepersons, and laundry attendants.
- Create daily room assignments and schedules based on occupancy, arrivals, and departures.
- Inspect guest rooms and public areas to ensure they meet our cleanliness and presentation standards.
- Partner with the Front Desk and Engineering teams to prioritize room readiness and resolve maintenance issues promptly.
- Respond to guest requests and concerns with warmth and urgency, finding ways to surprise and delight.
- Manage inventory of linens, amenities, and cleaning supplies, and help keep department costs on track.
- Coach team members through regular feedback, performance conversations, and ongoing training.
- Follow all safety and emergency protocols, and lend a hand to other departments as needed to keep operations smooth.
WHAT WE'RE LOOKING FOR:
Required
- 2 years of housekeeping experience, including at least 1 year in a supervisory or leadership role.
- Positive, energetic, and service-oriented, with strong leadership and organizational skills.
- Strong attention to detail and a commitment to high cleanliness standards.
- Clear verbal and written communication in English.
- Good judgment, calm under pressure, and able to work with minimal supervision.
- Comfortable with basic arithmetic, scheduling, and hotel property management systems.
Preferred
- Housekeeping management experience in a boutique or luxury hotel setting.
- Experience with housekeeping management software.
- Bilingual in English and Spanish.
Physical
- Ability to stand and walk for long periods, and push, pull, or lift up to 25 lbs.
- Flexible schedule, including weekends and holidays.
WHAT'S IN IT FOR YOU:
- Competitive compensation package with medical, dental, vision, and life insurance, plus 401(k).
- Paid time off, holiday pay, and sick pay.
- Career advancement and professional development as we open new hotels and restaurants nationwide.
- Employee discounts across our entire portfolio (25 hotels and more to come!).
MORE ABOUT US:
We're a family business, founded in Los Angeles by Avi Brosh in 1998. As we keep growing and opening new hotels and restaurants, we're always looking for spirited, hardworking, passionate people who want to join our team and grow with us!
Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
Privacy Notice: For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at www.palisociety.com and www.arrivehotels.com to view the notice.
We are an E-Verify Employer/Somos un empleador de E-Verify.