Server
- Los Angeles, CA, United States
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Job details
- Experience
- 1–3 years of experience as a Server in a high-quality full-service or fast-casual environment.
- Posting language
- English
- Posted
Original job description
WHO WE ARE
Palisociety is a society of unique hotels and residences - Palihouse, Palihotel, Le Petit Pali, ARRIVE by Palisociety, and a growing collection of independently branded properties. Since our first hotel opened in Los Angeles in 2009, we've grown into a nationwide portfolio of neighborhood-centric hotels, restaurants, bars, and event spaces, earning recognition from Condé Nast Traveler, Travel + Leisure, the New York Times, and more.
We consider our employees our greatest asset: structured training from day one, consistent feedback, and a clear path for growth. We develop our leaders from within, because the strongest hospitality companies are the ones that grow their own.
ABOUT PALIHOUSE WEST HOLLYWOOD
Palihouse West Hollywood sits on famed West 3rd Street, with 95 guestrooms, an indoor/outdoor pool lounge, and the Lobby Lounge, Café and Bar - a charming meeting, drinking, and dining destination serving a California-centric menu, bespoke cocktails, daily happy hour, and weekend brunch in gorgeous indoor and outdoor spaces.
POSITION PROFILE
The Server is the friendly face of the guest experience at Palihouse West Hollywood - bringing energy, warmth, and genuine care to every table. From the first hello to the last goodbye, you'll make sure every guest feels looked after.
THE TASK AT HAND
- Be the friendly, attentive face of the guest experience, from arrival to goodbye.
- Take orders, run food, make espresso drinks, and serve cocktails and other refreshments as ordered.
- Create a warm, laidback atmosphere that turns first-time guests into regulars.
- Learn our steps of service, products, menu, and systems inside and out.
- Work with the team to keep the restaurant and bar running smoothly, tidy, and fun for patrons and staff.
- Restock, replenish, and prep the coffee bar and side-work areas as needed.
- Communicate openly with bar and restaurant managers on customer feedback and help overnight guests discover exclusive offerings and promotions.
WHAT WE'RE LOOKING FOR
Required
- 1–3 years of experience as a Server in a high-quality full-service or fast-casual environment.
- Clear, professional communicator who understands and anticipates guest needs.
- Strong attention to detail, speed, and accuracy, with the ability to prioritize and follow through.
- Good judgment and the ability to stay calm and resolve problems independently.
- Ability to maintain confidentiality of guest information and hotel data.
Physical
- Standing and walking throughout the shift, with the ability to carry food and drink trays.
- Flexible schedule, including evenings, weekends, and holidays.
WHAT'S IN IT FOR YOU
- Competitive compensation package with medical, dental, vision, and life insurance, plus 401(k).
- Paid time off, holiday pay, and sick pay.
- Career advancement and professional development as we open new hotels and restaurants nationwide.
- Employee discounts across our entire portfolio (25 hotels and more to come!).
MORE ABOUT US
We're a family business, founded in Los Angeles by CEO Avi Brosh in 1998. As we keep growing and opening new hotels and restaurants, we're always looking for spirited, hardworking, passionate people who want to join our team and grow with us!
Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
Privacy Notice: For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at www.palisociety.com and www.arrivehotels.com to view the notice.
We are an E-Verify Employer/Somos un empleador de E-Verify.