• • • • •
- The Olympic Club is hiring for full-time Catering Manager.The Olympic Club at Lakeside is located in San Francisco, overlooking the Pacific Ocean. The Clubhouse is host to over 700+ member events each year including crab feeds, wine dinners, weddings, sports tournaments, children's holiday parties and events for all occasions. The focus for each of our Lakeside staff is to "wow" the members each and every time by exceeding their expectations at every opportunity. The Catering Manager oversees, manages, directs and is responsible for functions of the Lakeside Clubhouse Catering department. This will include responsibility for booking events including but not limited to weddings, anniversary parties, wedding and baby showers, wine maker dinners, holidays parties and Club special events, including golf and tennis functions.
Essential functions and responsibilities:
- The Catering Manager assists in overseeing and supervising the Catering operation at the Lakeside Clubhouse ensuring a “one stop” experience from lead/sales call to preparation and communication of detailed BEO through completion of event and post event follow-up with client.
- The Catering Manager will work closely with clients from initial contact through completion of their event confirming all details of the event and ensuring all details have been communicated via banquet event order to the Clubhouse management team on a timely basis. This includes answering initial inquiries, offering property tours, reviewing all room and set up options, décor and food with clients. During weddings and certain other events including Club special events, the Catering Manager will oversee staff, making sure all service standards, policies and safety regulations are followed.
- The Catering Manager works closely with the Executive Chef in creating specialized menus for each event and is in constant communication with the Catering Assistant to review arrangements for upcoming events and parties. The Catering Manager works collaboratively with the food & beverage management team on developing menus and pricing within Club guidelines and goals, banquet menu pricing, banquet event set up, service standards, etc.
- Working with the Catering Director, the Catering Manager will assist in preparing the annual budget based on the previous year's data and projections for the year ahead, and then review the budget monthly to ensure banquet revenue projections are met.
- The Catering Manager will generate new business through the Club’s membership, networking with contacts and using social media marketing.
- Preparing detailed BEOs to specifications of clients, attending weekly BEO meetings, ensuring details of each event are communicated to all departments and staff, ensuring proper room set
- up, managing vendors and is the onsite/day-of event manager. The Catering Manager will process billing for all events within 48 hours of completion and ensure billing information is completed for payroll in a timely manner.
- Ensuring annual performance goals are met/exceeded and focusing on maintaining repeat business and developing new business within our membership.
- Adhering to federal, state and local employment laws, CalOsha safety regulations, wage and hour laws, Union contracts and Club policies and procedures is required as is maintaining professional and ethical standards in all interactions and decisions.
- This position requires a flexible schedule for work evenings, weekends and holidays as determined by business needs.
- Other duties and responsibilities as assigned by the Club, Catering Director, Assistant General Manager, or Lakeside Clubhouse Manager.
- Regular attendance required based on business expectations and needs.
- Adheres to all federal, state, local and San Francisco laws regarding health, safety and employment.
- Attend management meetings and other meetings as requested by the Club, Catering Director, Assistant General Manager, or Clubhouse Manager.
Qualifications Required:
- 3 years Food and Beverage management experience in a luxury/high end hospitality environment completing the full service cycle plus previous Banquet/Events Management experience.
- Extensive experience selling and/or servicing weddings, corporate events and meetings
- Knowledge of San Francisco business trends and competition
- Solid communication and relationship building skills with members and coworkers
- Able and willing to work long hours including days, evenings, weekends and holidays based on business requirements and operational needs
- Skilled in MS Office; Word, Excel, Outlook
Qualifications Desired:
- Associates or Bachelor’s Degree or foreign equivalency in Hospitality Management or related field
- Proven success in increasing catering sales business year over year
- Working knowledge of Catering software (Northstar, ResDiary, Allseated)
Benefits:
- Health, dental, and vision insurance
- Life insurance
- Commuter benefit program
- Employee Assistance Program (EAP)
- The Olympic Club offers employees free meals daily and free golf on Mondays at our Lakeside campus, plus a variety of sports and social events for employees throughout the year
Interviews are by scheduled appointment only. All employment offers are pending satisfactory results from a background investigation and pre-employment drug testing. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. EOE M/F/D/V.