Dining Room Host

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Company Summary:

The Olympic Club is one of the oldest athletic clubs in the country. The Olympic Club has two campuses, the City Clubhouse in downtown San Francisco and the Lakeside campus on the border of Daly City and San Francisco.

Position Overview:

Reporting to and working closely with the Food & Beverage Managers and Servers, the Host's primary role is to greet & seat members and guests in Lakeview and manage reservations.

Essential functions and responsibilities:

Job duties are including but not limited to:

• Greeting and warmly welcome members and guests.
• Utilize online booking system to manage reservations and seat members.
• Create daily floor plans, including server sections and large party arrangements.
• Conduct hourly open menu counts for the culinary team.
• Prepare and organize menus for breakfast, lunch, and dinner service.
• Maintain a clean and organized host stand.
• Enforce member dress code.
• Be able to accommodate member requests when possible and be able to communicate with staff effectively to make this happen.
• Make sure reservations are up to date by checking the member’s call log daily.

*Regular attendance required based on business expectations and needs. *Complies with all federal, state, and local employment laws, safety regulations and guidelines, Olympic Club bylaws and house rules, Club policies and procedures and Union contracts.

Non-Essential functions and responsibilities:

• Other reasonable, work-related duties as assigned by a manager.

This includes but is not limited to the following:

• Attend TIPS training when provided by management. Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated members/guests.
• Attend pre-shift or other work-related meetings as scheduled.
• This position requires regular, ongoing communication, coordination, and collaboration with the Clubhouse management team and staff including status updates on assignments, projects, and progress towards established goals/objectives.

Qualifications Required:

• Must have 1-2 years previous hosting experience in a busy fine dining restaurant, hotel, club, or similar outlet.
• Must have excellent customer service skills.
• Be willing to work a flexible schedule.
• English communication skills required.
• Must be able to stand for extended periods of time.
• Work independently and have attention to detail.

Qualifications Desired:

• Previous experience working with Unions.
• Highly organized
• Ability to multi-task and prioritize responsibilities.
• Enthusiastic about service
• Works well with a diverse group of employees.
• Self-motivated, takes initiative in finding and presenting solutions.
• Team Player

Success factors/Job Competencies:

• Commitment to the core values of The Olympic Club. A passion for working in a positive, fast-paced environment with members, guests.
• Attention to detail.
• A commitment to cooperation with management and co-workers to achieve maximum member satisfaction and work-team cohesion.

Interviews are by scheduled appointment only. All employment offers are pending satisfactory results from a background investigation and pre-employment drug testing. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. EOE M/F/D/V.

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