Billing Analyst

SaaS Biller Position Overview We are hiring a detail-oriented SaaS Biller to execute daily, weekly, and monthly invoicing cycles. This position handles the transactional execution of base subscriptions, hybrid usage-based pricing models, and specialized professional services invoicing.

Key Responsibilities

• Invoice Generation: Execute regular invoice runs for automated subscription renewals and manually generate milestone invoices for professional implementation services using Sage Intaact.
• Usage Reconciliation: Extract and upload monthly metered usage metrics (e.g., API calls, active seats, data storage consumed) into the billing ledger to ensure accurate variable invoicing.
• Sales Tax Compliance: Verify domestic and international digital software tax calculations (e.g., Avalara, VAT, sales tax exemptions) are accurately applied to active customer records.
• Customer Support: Monitor the central billing inbox to promptly answer routine customer questions regarding invoice delivery, portal access, and receipt copies.

Qualifications

• 2+ years of experience in high-volume corporate billing, ideally utilizing a recurring revenue engine.
• Exceptional data entry speed and precision.
• Familiarity with Sage Intaact/Similar ERP and customer portal setups/invoice submissions.

WORK ENVIRONMENT

• Office setting with a moderate noise level.
• The employee will work at an individual workstation, using a telephone and computer.

PHYSICAL DEMANDS

• Must be able to remain seated for extended periods.
• Regular use of a computer and other office machinery, such as printers and copy machines.
• Occasional movement around the office.
• Frequent communication via telephone.

Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States. Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more. Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

8am-5pm Hybrid (Mon, Tues, Fri onsite)