You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a Centralized Scheduler to manage patient scheduling, handle incoming calls, and support administrative tasks related to appointments, referrals, and insurance. This role is crucial for ensuring smooth patient flow and effective communication within the practice.
Key Responsibilities
- Schedules new patients, patient referrals, and returning patients in the computer system in accordance with physician and/or office guidelines.
- Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel.
- Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
- Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR).
- Collects co-pays, deductibles, and other out-of-pocket amounts at the time of visit.
- May schedule outpatient appointments/testing/surgeries and hospital admissions upon request.
- Communicates with patients about surgeries or tests being scheduled and potential prep work needed.
- May be responsible for follow-up on all pre-operative tests if further testing is required before surgery is performed.
Qualifications
- High School Diploma.
- Experience working as a diagnostic scheduler and/or surgery scheduler.
Experience
- Prior experience as a diagnostic scheduler and/or surgery scheduler.
Skills
- Proficiency in EMR systems, ideally with SharePoint and/or Athena IDX.
- Strong organizational and scheduling abilities.
- Excellent communication and interpersonal skills.
Education
Additional Requirements
- Standard work schedule: Monday - Friday, 8:30 AM - 5:00 PM.
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans, and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan.
Required Employment / Compliance Language
Medix is an Equal Opportunity Employer and embraces diversity by employing veterans, Native Americans, and other marginalized groups. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability, or any other protected status.
*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
Any required state or Joint Commission training is compensated at the state or local minimum wage rate.
*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
