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Added 1 hour ago
Customer Service Representative
Manhattan Veterinary Group, P.C.
Ithaca, NY
**Applicant must have flexible schedule and be able to work evenings and weekends
Added 18 hours ago
MV
Veterinary Assistant
Manhattan Veterinary Group, P.C.
Latham, NY
- $17 to $20 USD / hour
Added 22 hours ago
MV
Part Time Client Service Representative
Manhattan Veterinary Group, P.C.
Yonkers, NY
- $19.5 to $21 USD / hour
- Part-time
Added 22 hours ago
MV
Veterinary Assistant
Manhattan Veterinary Group, P.C.
New Windsor, NY
- $19 to $24 USD / hour
Added 1 day ago
MV
Veterinary Assistant
Manhattan Veterinary Group, P.C.
Hamilton, NY
- $17 to $18 USD / hour
Added 1 day ago
MV
Veterinary Assistant Emergency
Manhattan Veterinary Group, P.C.
Bedford Hills, NY
- $18 to $23 USD / hour
Added 2 days ago
Client Service Representative
Manhattan Veterinary Group, P.C.
Ithaca, NY
Added 5 days ago
MV
Medical Director
Manhattan Veterinary Group, P.C.
Farmingville, NY
- $150,000 to $220,000 USD / year
Added 5 days ago
MV
Veterinary Assistant
Manhattan Veterinary Group, P.C.
Sayville, NY
- $19 to $20 USD / hour
Added 8 days ago
MV
Client Service Representative
Manhattan Veterinary Group, P.C.
New Windsor, NY
- $18.5 to $23 USD / hour
Added 14 days ago
MV
Licensed Veterinary Technician
Manhattan Veterinary Group, P.C.
Farmingville, NY
- $28 to $31 USD / hour
Added 15 days ago
MV
Locum Veterinarian
Manhattan Veterinary Group, P.C.
Syracuse, NY
- $120 to $150 USD / hour
Added 15 days ago
Associate Veterinarian
Manhattan Veterinary Group, P.C.
NY
Added 15 days ago
MV
Associate Veterinarian
Manhattan Veterinary Group, P.C.
Syracuse, NY
- $125,000 to $150,000 USD / year
Added 15 days ago
MV
Veterinary Labratory and Pharmacy Assistant
Manhattan Veterinary Group, P.C.
Ithaca, NY
- $19 to $21 USD / hour
Added 18 days ago
MV
Licensed Veterinary Technician
Manhattan Veterinary Group, P.C.
Hamilton, NY
- $19 to $25 USD / hour
Added 21 days ago
Veterinary Hospital Manager II
Manhattan Veterinary Group, P.C.
Latham, NY
Added 26 days ago
MV
Client Service Representative (Full Time)
Manhattan Veterinary Group, P.C.
Bedford Hills, NY
- $18 to $21 USD / hour
- Full-time
Added 27 days ago
Client Service Representative
Manhattan Veterinary Group, P.C.
Bedford Hills, NY
Night Shift (Required)
Added 27 days ago
MV
Veterinary Assistant
Manhattan Veterinary Group, P.C.
Elmira, NY
- $16 to $19 USD / hour
Added 27 days ago
MV
Veterinary Assistant Experienced
Manhattan Veterinary Group, P.C.
Westbury, NY
- $19 to $22 USD / hour
Added 28 days ago
MV
Locum Veterinarian
Manhattan Veterinary Group, P.C.
New Hartford, NY
- $125 to $150 USD / hour
Added 29 days ago
MV
Veterinary Assistant
Manhattan Veterinary Group, P.C.
East Norwich, NY
- $19 to $20 USD / hour
Added 1 month ago
MV
ER Liaison
Manhattan Veterinary Group, P.C.
Westbury, NY
- $20 to $23 USD / hour
Added 1 month ago
MV
Relief Veterinarian
Manhattan Veterinary Group, P.C.
Staten Island, NY
- $160 to $180 USD / hour

Manhattan Veterinary Group, P.C.

Customer Service Representative

Ithaca, NY, United States

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Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times - both inside and outside.

**Applicant must have flexible schedule and be able to work evenings and weekends.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.