LHH is partnering with a client in Winston-Salem searching for a Service Coordinator! This role will work closely with office staff, maintenance and Field Technicians. This will be a permanent role with full benefits paying $45-60k depending on experience and will be onsite M-F 8-5. Must have prior experience dispatching and scheduling Technicians to be eligible for this opportunity!
Responsibilities:
- Act as liaison between Sales Reps., customers and internal service and maintenance departments
- Enter new order requests with all specifications including part numbers, customer information, etc.
- Receive parts requests and place PO’s with vendors
- Schedule and dispatch Technicians for service and/or maintenance
- Provide consistent customer updates throughout job’s lifecycle
- Track each job through to completion using Dynamics
Qualifications:
- 3-5 years experience as a Service Coordinator
- 3-5 years experience scheduling and/or dispatching Technicians
- ERP and Microsoft Excel experience required
- Strong communication skills and ability to multi-task
- Strong attention to detail and organizational skills
Pay Details: $45,000.00 to $60,000.00 per year
Search managed by: Kaitlyn Pruitt
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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