Our client a leading market research company is seeking a Total Rewards and HRIS Administrator. The Total Rewards & HRIS Administrator supports the administration, coordination, and continuous improvement of the organization's Total Rewards programs, Human Resources Information System (HRIS), and HR operational processes. This role plays a key part in ensuring accurate employee data, efficient HR processes, and a positive employee experience through the delivery of reward and recognition, wellbeing, and HR support services. The ideal candidate is detail-oriented, service-focused, and comfortable working across HR systems, employee programs, and cross-functional teams. This position requires strong organizational skills, a commitment to data accuracy and confidentiality, and the ability to manage multiple priorities in a fast-paced environment. Total Rewards and HRIS Administrator Key Responsibilities: HRIS Administration & Data Management - Administer and process employee data changes within iTalent, ensuring accuracy, timeliness, and compliance with established HR policies and procedures. - Manage HRIS transactions, including: - Manager and reporting relationship changes. - Department and business unit transfers. - Job title and position updates. - Employee work location changes. - Review and validate HRIS transactions to maintain data integrity and consistency across employee records. - Maintain accurate employee information and support ongoing data audits, reconciliations, and reporting requests. - Assist with identifying opportunities to streamline HRIS workflows, improve data quality, and enhance operational efficiency. - Partner with HR Business Partners and other internal stakeholders to resolve employee data discrepancies and support HR system-related processes. Total Rewards, Recognition & Wellbeing Administration - Coordinate the day-to-day administration of employee reward and recognition programs, including peer-to-peer recognition, values-based awards, and service milestone celebrations. - Support recognition program cycles, including communications, employee eligibility tracking, reporting, and award fulfillment. - Assist with the planning and execution of employee wellbeing initiatives, including awareness campaigns, educational webinars, wellness challenges, and engagement activities. - Coordinate with internal stakeholders, benefits providers, and external vendors to support program delivery and maintain employee resources. - Administer wellbeing-related processes, including employee wellness reimbursement submissions, documentation, and tracking. - Monitor program participation and utilization, providing insights and recommendations to improve employee awareness and engagement. - Support the ongoing evaluation and enhancement of Total Rewards programs to ensure a consistent and positive employee experience. HR Operations & Employee Support - Provide day-to-day administrative support for HR operations, serving as a resource for employees and internal HR stakeholders. - Monitor and respond to inquiries received through the HR Resource Center (HRRC) inbox, ensuring timely, accurate, and professional employee support. - Assist employees with general HR-related questions, including: - Vacation, sick leave, and time-off processes. - Employee self-service updates, including personal information, direct deposit, and tax forms. - HR Business Partner contacts and available HR resources. - Wellness reimbursement submissions and related inquiries. - Escalate complex or sensitive employee matters to the appropriate HR team members. - Gather, organize, and maintain HRRC documentation and employee records in support of internal and external audit requests. - Administer and track FCA agreements within iTalent, ensuring appropriate documentation, recordkeeping, and follow-up. - Support the documentation and maintenance of standard operating procedures, HR resources, and administrative workflows. Employee Experience & HR Communications - Maintain accurate and up-to-date Total Rewards and HR-related content on employee intranet sites, resource hubs, and internal platforms. - Develop and distribute employee communications, presentations, FAQs, program guides, and educational materials related to Total Rewards and HR processes. - Support new hire onboarding by maintaining resources and information related to reward and recognition, wellbeing programs, and employee self-service tools. - Partner with HR team members to ensure communications are clear, consistent, accessible, and aligned with organizational messaging. - Identify opportunities to improve the employee experience by simplifying HR processes and increasing awareness of available programs and resources. Reporting, Compliance & Process Improvement - Maintain accurate records, program documentation, and administrative tracking tools across Total Rewards and HR operations. - Prepare recurring reports and dashboards related to employee recognition, wellbeing participation, HRIS transactions, and service delivery. - Support audit readiness by ensuring employee records, program documentation, and HR transactions are complete, accurate, and appropriately maintained. - Assist with vendor coordination, invoice processing, expense tracking, and program budget administration. - Support annual planning activities, program reviews, and ongoing governance processes for Total Rewards initiatives. - Identify opportunities to improve workflows, reduce manual processes, strengthen data accuracy, and enhance employee service delivery. - Collaborate with HR team members on system enhancements, process updates, and special projects as needed. Total Rewards & HRIS Administrator Qualifications: - Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent relevant experience. - 2+ years of experience in Human Resources, HR operations, HRIS administration, Total Rewards, or a related administrative function. - Experience working with an HRIS or employee data management platform. - Strong attention to detail with demonstrated ability to maintain accurate and confidential employee information. - Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Outlook. - Strong organizational, communication, and customer service skills. - Ability to prioritize competing deadlines, manage multiple administrative processes, and work collaboratively across teams. - Experience working with iTalent or a comparable HRIS platform. - Familiarity with Total Rewards programs, including employee recognition, wellbeing, and benefits-related initiatives. - Experience supporting HR shared services, employee resource centers, or centralized HR support functions. - Knowledge of HR data management, employee lifecycle transactions, reporting, and audit documentation. - Experience creating employee communications, program materials, and operational reports. Role Details: - Position Type: Contract, 3-4 months with potential to extend - Location: Chicago, Cincinatti, New York, Detroit - On-Site Model: Hybrid (2 days on-site, 3 days remote) - Pay: $45-55/hr - Benefits: Our consultants are eligible to enroll in medical, dental and vision benefits. If you meet the qualifications and are interested in learning more, apply today! Rachel Holmes Principal