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Host/Hostess

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Seats guests and manage the seating chart.
Monitors restaurant activity to determine seating and dining flow.
Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
Helps fellow team members and other departments wherever necessary to maintain positive working relationships.
Welcome guests in a warm and friendly manner.
Helping guests with reservations and guiding them to their table
Giving guests accurate wait time estimates and seating them in the waiting area
Providing customers with menus and answering any initial questions they may have
Optimizing seating at different tables to ensure even workload for wait staff
Answering phones and scheduling reservations with large parties