Captain Assitant

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Job details

Greets all guests immediately they come in and when going
Thank the guests and invite them to return
Seat guests appropriately and present them with the menu
Arrange guest seats in rotation among servers in order to ensure that they are given equal number of tables
Update the floor chart regularly throughout the shift
Clean menus as required throughout the shift
Observe tables and take note of dirty, clean, and occupied tables
Ensure that the front door area is both maintained and cleaned, both inside and out. This also includes making sure the brass and windows are free of fingerprint and smudge
Keep the Host Area stocked with take-away menus, toothpicks, business cards, and other necessary items
Assist the servers by refilling beverages and water, processing payment, and running food to the tables
Assist servers in resetting and bussing tables
Inform management of guests who are unhappy with the service as quickly as possible
Maintain composed, professional and calm attitude at all times