SUMMARY:
As the Sales Manager, you’ll consistently provide a high level of exposure of the hotel in major market areas through direct sales solicitation, telephone contact, written communications, and involvement in the community. You’ll be the face of Kimpton at the local and regional level.
WHAT YOU'LL DO:
- Successfully achieve or exceed quarterly individual pace/production goals based on assigned markets.
- Solicit, negotiate and book new and repeat business through various efforts including prospecting, site tours, sales blitzes, prompt and competent follow-up on leads/referrals, use of reader board analysis, and networking in order to maximize room revenue to meet and/or exceed individual and team sales and revenue goals.
- Develop and continually enhance relationships with key accounts, business and travel industry accounts, community organizations and professional associations to maintain high visibility and increase market share.
- Successfully and consistently achieve minimum weekly sales activities requirements.
- Track all weekly sales activities including goal-to-current production status using Delphi.
- Conduct telephone prospect calling on a myriad of pre-selected databases of social catering opportunities, Kimpton group accounts, leads, and those accounts which you know (that we may not) and anything else you can think of to generate more Sales business.
- Conduct sales presentations to clients and ownership verbally and using the latest technology.
- Conduct and create Fam Trips for meeting planners/companies.
- Lead Follow up/ Lead generation.
- Conduct site inspections.
- Attend trade shows as needed.
- Travel as needed, to complete personal sales calls and presentations to customers within your discipline/ region.
- Be nimble, when writing the marketing action plans that you will create and complete.
- Build creative proposals.
- Negotiate and execute contracts that are fair and profitable.
WHAT YOU BRING:
- Minimum of 2 years sales management experience preferably in association market.
- Minimum of 2 years hotel sales experience in Upper Upscale hotels.
- Bachelor’s degree in Hospitality/Tourism Management, Business, or related field of study is preferred.
- Proven successful selling and negotiation skills, including prospecting are required.
- Knowledge of Delphi is a plus.
- The ideal candidate must also possess excellent organization, task management, and verbal/written communication skills.
- Motivation and ability to identify new business opportunities and maintain a high level of customer loyalty is essential.
- A successful candidate will be comfortable in a high-energy, service-oriented environment and be able to manage multiple functions and priorities.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Minimum of 2 years sales management experience preferably in association market. Minimum of 2 years hotel sales experience in Upper Upscale hotels. Bachelor’s degree in Hospitality/Tourism Management, Business, or related field of study is preferred.
Language Skills: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
Physical Demands: While performing the duties of this job, the employee is constantly required to use a keyboard, sit, see, hear, write, and speak. The employee is frequently required to handle (hold, grasp, turn, or otherwise work with the hand or hands), finger (picking, pinching, fine manipulation), and dial. The employee is occasionally required to collate/file, stand, and walk. The employee is minimally required to bend, crouch, kneel, squat, climb ladders and stairs, reach, twist, stretch, push, and pull. The employee is occasionally required to lift and/or move 10-50lbs, and minimally required to lift and/or move up to 75lbs.
Mental Demands: While performing the duties of this job, the employee is constantly required to produce detailed work, use reasoning skills, verbal and written communication, have customer contact, and handle multiple concurrent tasks. The employee is frequently required to use math skills and handle constant interruptions. The employee is occasionally required to give presentations.
Work Environment: While performing the duties of this job, the employee may occasionally be exposed to heat, odor, fumes, dampness, dirt, oil, grease, noise, vibrations, and the use of tools/equipment.
Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands
