Kforce has a client that is seeking a Systems Admin (Network, SSE/SASE) in Dublin, CA.
Project Description:
The Senior Systems Administrator will be responsible for working on complex projects, assignments, and issues where they will determine methods and procedures needed. They will also coordinate activities of other associates from among all support teams involved, not just network, as the situation warrants. Areas of focus include relationship management, service transition, service management, service integration, and technical operations activities.
Duties/Day to Day Overview:
- Provide inputs to production SLAs for systems of low to moderate complexity; Drive accountability for meeting SLAs
- Review SLA compliance reports and define activity changes to adhere to SLAs in the future
- Assist Architecture and Engineering with new security related solutions ensuring they are compatible with the company's business needs and strategic objectives
- Ensure that new or changed services satisfy all readiness criteria and are ready for production deployment for low to moderately complex projects
- Plan and recommend procedures for service request management
- Maintain incident management process and procedures and resolve complex incidents
- Design, deploy and manage SASE solutions in conjunction with Engineering and Level 2 teams
- Recommend solutions that integrate with the network environment using standard methods and practices
- Review SLA reports and recommend service improvement opportunities
- Make recommendations for updates to the service catalogue on IT services delivered to customers
- Research, evaluate, develop, design and implement Versa standards following industry best practices
- Develops and implements policies and procedures relative to dependent technologies Technical Operations
- Participate with the L2/L3 production support team; Help identify and develop efficiency opportunities
- 6-8 years of experience in the IT field or equivalent work experience
- 5+ or more years engineering, architecture, or operations experience delivering Versa and other firewall technologies (Panorama) solutions in a large enterprise
- Experience providing technical support for L2/L3 and other operations teams. On-call support as required for outages, emergencies and/or escalations
- Experience working with Versa SSE specifically. Knowledge of other Versa technology offerings helpful
- Senior level experience with recent versions of Versa SSE
- Mid-level experience with another firewall product such as Panorama including but not limited to proxy, DNS, IPS, etc.
- Must have hands-on experience working with current versions of Versa SSE
- Basic knowledge of logging technology, such as Accenture MxDR
- Basic knowledge of CMDB and how it is used in conjunction with network equipment
- Provided successful onsite delivery of Versa solutions for a previous firm globally
- Ability to create, maintain, and review Versa documentation specific for the Company architecture and installation as well as general network documentation such as topologies, network maps, configurations and processes
Nice to Haves:
- Versa experience
- Retail experience
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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