Maintenance Manager (Director of Maintenance) - BRTA
Salary Range: $70,000 - $74,049
Knowledge and Experience:
- Minimum 5 years of vehicle, equipment, and hydraulic maintenance experience
- Minimum 3 years' experience as a Maintenance Manager role in a Transit environment
- High School Diploma or equivalent.
- Must have a valid MA driver license, CDL preferred
- Ability to work without direct supervision.
- Ability to read, write and speak English.
- Union and contract negotiation experience
- Ability to work flexible schedules that may include nights, weekends, and holidays.
- Computer literate.
Skills:
- High level of attention to detail.
- Effective communication skills, both written and oral.
- Strong organizational planning skills.
- Strong practical skills.
- Strong analysis and problem-solving skills.
- Basic math skills.
- Ability to work in a union environment.
Key Accountabilities:
Leadership & Strategy
- Develop and implement the overall maintenance strategy for fleet and facilities to ensure safe, reliable transit operations
- Provide leadership and direction to maintenance supervisors, and technical teams
- Establish performance goals, KPIs, and continuous improvement initiatives
- Foster a culture of safety, accountability, and operational excellence
- Lead the Union relationship by understanding and monitoring compliance to the ratified CBA.
- Manage union relationships to be productive and enable win-win outcomes
- Other duties as assigned
Fleet & Facility Maintenance
- Oversee preventive, predictive, and corrective maintenance programs for buses, and non-revenue equipment
- Ensure all assets meet safety, regulatory, and manufacturer standards
- Manage maintenance schedules to maximize fleet availability and service reliability
- Oversee maintenance of support facilities, shops, and equipment
Operational Performance
- Monitor and analyze maintenance performance metrics such as mean distance between failures (MDBF), asset availability, and on-time performance
- Identify trends and implement improvement plans to optimize reliability and reduce downtime
- Drive root cause analysis and corrective action programs
Budget & Financial Management
- Develop and manage annual maintenance operating and capital budgets
- Optimize labor, materials, inventory, and vendor costs
- Oversee procurement of parts, tools, and services
Compliance & Safety
- Ensure compliance with Federal Transit Administration (FTA), DOT, OSHA, and other regulatory requirements
- Maintain and enforce safety programs and procedures
- Lead incident investigations and implement corrective actions
Vendor & Contract Management
- Manage relationships with OEMs, suppliers, and third-party maintenance providers
- Oversee contracts for parts, services, and outsourced work
- Ensure vendor performance meets service level expectations
Technology & Systems
- Oversee the use and optimization of Computerized Maintenance Management Systems (CMMS)
- Leverage data analytics and emerging technologies to improve maintenance efficiency
- Support implementation of new systems, tools, and fleet technologies (e.g., electrification)