Key Responsibilities
Employee Relations & Culture
- Lead recruiting and onboarding processes
- Maintain and update job descriptions
- Lead performance assessment and development processes
- Advise managers on personnel practices, policies, and employment laws
- Conduct workplace investigations
- Administer disciplinary and performance management processes
- Manage company social media and internal communication channels
- Support ITC’s Safety & Health Management System
- Maintain and develop the ITC Associate Handbook
- Assist with company events (Family Fun Day, Christmas Party, OE Day, ERT banquet, appreciation luncheons)
Benefits Administration
- Support ongoing benefits communication and associate inquiries
- Assist with implementing new plans and changes to existing programs
HRIS / Payroll / Timekeeping / Technology
- Serve as primary backup to the Payroll Manager for full‑cycle payroll
- Maintain HRIS data, associate folders, shift schedules, and org charts
- Assist associates with payroll questions (withholdings, benefits, garnishments)
- Support timekeeping system maintenance, reporting, and non‑exempt time processing
- Lead HR KPIs, analytics, and metrics
- Drive HR innovation and technology projects
Budget, Compensation & Compliance
- Develop and monitor HR budget (salaries, benefits, events)
- Administer compensation programs (CD&P Framework, salary surveys, job analysis)
- Manage Workers’ Compensation program and injury reporting
- Partner with Safety & Health on injury management
- Oversee DOT PHMSA Drug & Alcohol compliance (pre‑employment, randoms, post‑accident, MIS reporting)
Other
- Perform additional duties and special projects as assigned
Required Skills & Qualifications
- Bachelor’s degree
- 5–10 years of related HR experience
- Excellent oral and written communication skills
- Highly organized, strong problem‑solving ability, and capable of managing multiple priorities
- Strong expertise in employee relations, payroll, compensation, and benefits
- UKG system administration and full‑cycle payroll experience is a plus
- Proficient in Microsoft Office Suite and related programs
- Innovative and strategic mindset
- SHRM‑CP/SCP, PHR/SPHR, or MBA with an HR concentration is a plus