Business Analyst (Senior Consultant)
About ISG
Integrated Solutions Group (ISG) is a regional consulting firm that originated in Olympia, WA, in 1986. We have been providing business and IT solutions to public-sector clients in Washington since our inception. Our team comprises talented professionals with diverse experience in management and IT consulting services, project strategy and delivery, and the public sector.
Our evolving culture emphasizes supporting employees, doing the right thing, championing diversity, equity, and inclusion (DEI), and delivering excellence in client services. ISG is a privately owned, mission-driven organization experiencing high growth and actively seeking professionals excited to help us achieve our goals and vision.
Job Overview
A Senior Business Analyst plays a critical role in bridging business needs, policy requirements, operational processes, and technology solutions across public-sector consulting engagements. This role partners closely with clients and internal delivery teams to translate complex stakeholder input into clear, actionable insights and deliverables that support decision-making and implementation.
Business Analysts at ISG work across a variety of projects, which may include enterprise system modernization efforts, operational improvements, procurement support, organizational change initiatives, and policy-driven programs. Depending on experience level, this role may contribute as a key delivery team member or lead defined workstreams within larger, multi-track engagements.
In this role, you will help clients define current-state challenges, shape future-state solutions, and create high-quality, client-ready artifacts such as requirements documentation, process maps, analysis summaries, and implementation planning materials. Successful candidates bring strong analytical thinking, facilitation skills, and the ability to create clarity in complex environments.
Key Responsibilities
While responsibilities vary by project, Business Analysts at the Senior Consultant level typically:
- Elicit, document, and validate business, functional, and operational requirements
- Facilitate stakeholder interviews, workshops, and working sessions
- Develop process maps, workflows, and future-state solution models
- Translate complex policy, operational, and technical needs into clear deliverables
- Support activities such as fit/gap analysis, readiness assessments, and implementation planning
- Identify and communicate risks, dependencies, assumptions, and key decisions
- Produce high-quality, client-facing materials (reports, presentations, documentation)
- Collaborate across project teams, including project managers, architects, and change leaders
- Contribute to reusable tools, templates, and delivery approaches across ISG
Experience & Qualifications
We are seeking candidates who bring a mix of analytical capability, consulting mindset, and strong communication skills. Typical qualifications include:
- Experience in a business analyst, consultant, or similar delivery-focused role
- Strong ability to document requirements, processes, and stakeholder needs
- Experience supporting technology, operations, or transformation initiatives
- Excellent written and verbal communication skills
- Experience working with diverse stakeholder groups across business and technical teams
- Ability to manage ambiguity and bring structure to complex problems
- Strong attention to detail, organization, and follow-through
Location
Flexibility is integral to ISG’s business design. As a fully remote organization, our teams work from their location of choice. We expect team members to be available during our clients’ core business hours of 8:00 a.m. – 5:00 p.m. Pacific Time. On-site work is rare but may be occasionally requested to meet specific client needs.
Compensation
The range ISG expects to pay for this position is between $130,000 - $160,000 per year. The compensation range will depend on a variety of factors, including, but not limited to, the candidate's relevant skills, experience, position level, location, labor market conditions, and any participation in other compensation arrangements.
ISG is an Equal Opportunity Employer
ISG is an equal opportunity employer and is committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.