Required Skills & Experience
10+ years of progressive infrastructure or technology leadership experience Experience leading managers and/or senior technical teams Strong knowledge of data center, network, and cloud infrastructure Experience developing infrastructure strategies, roadmaps, and multi-year investment plans Experience managing budgets, forecasts, contracts, vendors, and managed service providers Experience leading geographically distributed or global teams Experience delivering large-scale infrastructure programs and organizational change Strong understanding of service management, incident leadership, business continuity, lifecycle management, and operational risk Ability to communicate technical priorities, risks, and tradeoffs to executive and business stakeholders Strong leadership, coaching, decision-making, and cross-functional collaboration skills
Nice to Have Skills & Experience
Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field ITIL certification Cloud and/or infrastructure certifications Experience supporting manufacturing, industrial, or geographically distributed environments
Job Description
The Infrastructure Senior Manager will provide strategic and operational leadership for global IT infrastructure services, including data centers, enterprise networks, and cloud infrastructure. This role is responsible for infrastructure strategy, service delivery, modernization, budgeting, vendor management, and team leadership.
This individual will lead infrastructure teams and partners across multiple locations while ensuring services are reliable, secure, scalable, and aligned with business needs. The role is focused primarily on leadership, strategy, modernization, and operational accountability rather than day-to-day technical administration.
Key Responsibilities
Develop and execute infrastructure strategy, roadmaps, and operating plans aligned with business priorities. Lead teams supporting data centers, enterprise networks, cloud infrastructure, and related services. Oversee infrastructure budgets, forecasts, resource planning, contracts, vendors, and cost management. Establish service expectations, performance measures, priorities, and accountability across infrastructure teams. Drive infrastructure modernization, cloud adoption, lifecycle management, resiliency, and technical debt reduction. Ensure infrastructure environments are reliable, secure, scalable, and able to support business operations. Lead managers, technical leads, employees, contractors, and managed service providers across multiple locations and time zones. Develop technical leaders and teams through coaching, training, succession planning, and career development. Partner with cybersecurity, enterprise architecture, applications, data, service desk, and other technology teams. Provide executive-level reporting on infrastructure health, service delivery, budgets, capacity, risk, and strategic initiatives. Lead major infrastructure escalations and ensure root-cause analysis, corrective actions, and appropriate business communication are completed. Establish governance and standards around architecture, change management, incident management, capacity, business continuity, and vendor management. Technical Scope Data centers, compute, storage, backup, and infrastructure continuity Enterprise WAN/LAN, wireless, network access control, SD-WAN, monitoring, and network hardware Cloud infrastructure across Microsoft Azure and AWS Infrastructure monitoring, engineering, incident response, and service improvement Infrastructure vendors, contracts, managed services, and lifecycle management