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Human Resources

Clinical Liaison

Louisville, KY, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

OVERVIEW: The Clinical Liaison serves to develop and maintain key relationships that generate admissions to Landmark facilities with every Hospital, Psyciatric Facility, and medical/clinical groups.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Perform Market Research across the defined territory to identify target accounts
Cultivate new relationships with Hospitals, Psyciatric facilities, Urgent Care Centers, Physician Groups, and Large Clinical Groups of at least 10 practitioners
Visit every hospital, every shift, at least every week, within the defined territory
Obtain at least 30 touches per week from non-Hospital accounts, visiting them, dropping brouchures, and providing educational resources
Deliver at least one pitch deck per month to obtain strategic relationship with Hospital or equivalent large group to be referral partner of choice (i.e. Time Team or equivalent)
Maintain accuracy and up to date status of CRM activities
Maintain Continuing Education program to provide CE credits monthly for targeted nurses, social workers, and other practitioners
Ensure substantial attendance at CE workshops (10+ monthly)
Ensure healthy sign up for Landmark list serve monthly email generated by marketing (at least 50)
Utilize marketing generated pamphlets about relevant articles to target population weekly
Generate at least 12 commercial admissions per month within six months of facility opening or start date
Perform all other tasks assigned by supervisor

COMPETENCIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Intellectual

Exude confidence and get past gatekeepers
Present a profitability analysis to P&L managment
Thoroughly assess the market to identify potential referral partners and community events
Find quick solutions to get patients from current location to the facility

Interpersonal

Possess excellent communication skills both verbal and non-verbal
Communicate effectively with a wide variety of individuals
Possess a high sense of urgency to get results quickly

Leadership

Build and maintain relationships

Organization

Maintain accurate and up to date CRM
Efficiently and effectively use time to build new relationships and optimize existing relationships

Self-Management

Operate independently to understand a market and successfully drive admissions from identified referral partners Language, Math and Reasoning
Define problems, collect data, establish facts, and draw valid conclusions