Open jobs in the United States

Group jobs by employerEmail me new jobs Save this search

Added 50 mins ago
NOC II Engineer
Hotwire Communications
Fort Lauderdale, FL
Added 4 hours ago
Service Technician
Hotwire Communications
Sarasota, FL
Must have minimum of 5 years’ experience installing, testing and troubleshooting cable, phone and internet · Must have Fiber Optic Cabling experience
Added 1 day ago
Launch Coordinator
Hotwire Communications
FL
Must have ability to work independently and in a team environment
Added 1 day ago
Field Operations Supervisor
Hotwire Communications
Boca Raton, FL
Must have active and clean, non-restrictive, state issued driver’s license in State where hired
Added 1 day ago
Service Technician
Hotwire Communications
Fort Pierce, FL
Must have minimum of 5 years’ experience installing, testing and troubleshooting cable, phone and internet · Must have Fiber Optic Cabling experience
Added 1 day ago
Installation Technician
Hotwire Communications
Naples, FL
Must have minimum of 3 years’ experience installing, testing and troubleshooting cable, phone and internet · Must have Fiber Optic Cabling experience
Added 1 day ago
Installation Technician
Hotwire Communications
Fort Myers, FL
Must have minimum of 3 years’ experience installing, testing and troubleshooting cable, phone and internet · Must have Fiber Optic Cabling experience
Added 1 day ago
Senior Director of Field Operations
Hotwire Communications
Fort Lauderdale, FL
Added 7 days ago
Senior Business System Analyst
Hotwire Communications
Fort Lauderdale, FL
Must have experience designing and leading improvements to FSM systems which improve employee productivity, and deliver a great employee experience
Added 9 days ago
Service Technician
Hotwire Communications
Atlanta, GA
Must have minimum of 5 years’ experience installing, testing and troubleshooting cable, phone and internet · Must have Fiber Optic Cabling experience
Added 9 days ago
Service Technician
Hotwire Communications
Hilton Head Island, SC
Must have minimum of 5 years’ experience installing, testing and troubleshooting cable, phone and internet · Must have Fiber Optic Cabling experience
Added 10 days ago
Headend Engineer
Hotwire Communications
Orlando, FL
Must have active and clean, non-restrictive, state issued driver’s license in State where hired
Added 10 days ago
Property Support Specialist
Hotwire Communications
Boca Raton, FL
Added 10 days ago
Public Relations and Communications Manager
Hotwire Communications
Fort Lauderdale, FL
Added 14 days ago
QA Engineer
Hotwire Communications
Fort Lauderdale, FL
Added 14 days ago
Program Manager
Hotwire Communications
Fort Lauderdale, FL
Added 14 days ago
Field Operations Supervisor
Hotwire Communications
Boynton Beach, FL
Must have active and clean, non-restrictive, state issued driver’s license in State where hired
Added 14 days ago
Launch Support Specialist
Hotwire Communications
Naples, FL
Must have a minimum of 2 years’ relevant work experience in customer service, telecommunications, or technical support · Must have active and clean, non-restrictive, state issued driver’s license in State where hired
Added 14 days ago
Manager of Community Association Relations
Hotwire Communications
West Palm Beach, FL
Added 16 days ago
Warehouse Associate
Hotwire Communications
Miami, FL
Added 18 days ago
Launch Account Manager
Hotwire Communications
Pensacola, FL
Added 23 days ago
Field Operations Supervisor
Hotwire Communications
Naples, FL
Must have active and clean, non-restrictive, state issued driver’s license in State where hired
Added 23 days ago
Commercial Security Technician
Hotwire Communications
Orlando, FL
Must have minimum of 3 years’ experience installing, testing and troubleshooting cable, phone and internet · Must have Fiber Optic Cabling experience and basic understanding of computer networks and knowledge of Cat5 and Cat6, Fiber, and Copper
Added 1 month ago
Senior Business Development Executive- New Construction
Hotwire Communications
Houston, TX
Added 1 month ago
Warehouse Associate
Hotwire Communications
Naples, FL

Hotwire Communications

NOC II Engineer

Fort Lauderdale, FL, United States

Apply on recruiting.ultipro.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

The NOC II Engineer will be tasked with ensuring that network, Data, Video, Voice and application environment run at peak performance by detecting and acting on all exceptions and anomalies.

DUTIES / RESPONSIBILITIES

Monitor production network environment using a combination of monitoring tools to ensure availability.
Coordinate field router intrusive and non-intrusive testing and repair of circuits.
Coordinate onsite dispatch of Telecommunication vendor repair services.
Respond to automated alerts from monitoring tools according to procedure. Use diagnostic tools to ascertain level and criticality of problem.
Discover faults and conditions in a proactive manner and diagnose cause where appropriate and resolve expeditiously.
Responsible for configuring and maintaining monitoring tools.
May write or revise system documentation and procedures.
Work with Engineers to resolve production problems.
Write coherent trouble ticket notes on production incidents and problems.
Perform periodic health checks of systems.
Responsible for answering inbound calls and for providing support.
Escalate issues and problems according to procedures and best judgment.
Diagnose problems and resolve them in an expeditious manner.
Other duties as assigned.

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum of 4 years of experience in a Help Desk or high volume call center preferred
Minimum of 4 years of experience working in IT Operations including knowledge of common, tools, methods, and techniques
Minimum of 4 years of progressively responsible work experience in network and / or server monitoring skills
Knowledge of TCP/IP, ISP, routers and Network Protocols (Cisco) such as OSPF, BGP, MPLS
Specialties NOC/ Process writing skills of training a plus
Experience in Monitoring Theory / Implementation a plus
Experience in Customer Service.
Experience in current Internet network hardware and software technologies.
Diagnostic experience of a variety of monitoring applications such as SolarWinds, Nagios

BENEFITS:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

Comprehensive Healthcare/Dental/Vision Plans
401K Retirement Plan with Company Match
Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
Paid Volunteer Time
Paid Parental Leave
Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
Employee Referral Bonuses
Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply on recruiting.ultipro.com About employer

More about this job

Skills

Documentation
Technical support
OSPF
BGP
Customer service
SolarWinds
Nagios

Report this job