Position Description
If you’re looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.
About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
This is a grant-funded position.
Position Overview:
The Women, Infants, and Children (WIC) Site Supervisor is responsible for the operations of the assigned WIC site and is familiar with resources in the surrounding community. The Site Supervisor is responsible for managing all site operations and meeting performance metrics in accordance with State requirements. The Site Supervisor will also perform personnel and facility management duties, determine WIC applicants' program eligibility, provide nutrition education to individuals and groups, and coordinate with other programs to enhance client services.
Duties & Responsibilities:
- Performs management duties by monitoring clinic staff and handling disciplinary actions, assessing facility requirements and establishing work schedules and tasks.
- Conducts staff orientation, training, meetings, performance appraisals, and reviews.
- Monitors client flow, conducts quality assurance, reviews reports, and ensures successful clinic operations by meeting specific metrics.
- Promotes positive customer service and resolves client complaints promptly.
- Maintains knowledge of Harris County Public Health (HCPH) and Texas WIC Policies and Procedures by providing income and program eligibility determination and formula and breast pump issuance.
- Provides nutrition and breastfeeding counseling and education in individual and group settings.
- Completes blood iron level check and anthropometric measurements and reviews growth charts.
- Conducts community outreach and provides appropriate referrals to clients needing services not provided by WIC.
Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Requirements
Education:
- Bachelor's degree in nutrition sciences with 24-Semester Hours of Food & Nutrition.
Experience:
- At least one (1) year of professional work experience in a direct supervisory capacity.
- At least two (2) years of experience as a Dietitian or Nutritionist
Licensure/Certifications:
- Valid Texas Driver's License
Knowledge, Skills and Abilities:
- Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent communication skills (verbal & written)
- Ability to demonstrate good judgment when needed to resolve client concerns
- Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
- Ability to maintain confidentiality when dealing with sensitive information
- Ability to identify customer needs and expectations and respond in a timely and effective manner
Core Competencies
- Data Analytics and Assessment Skills: Ability to use data to analyze community health needs and support decisions that improve community health outcomes.
- Policy Development and Program Planning Skills: This competency focuses on developing, implementing, and improving policies, programs, and services that support effective public health strategies and improve community health outcomes.
- Communication Skills: This competency focuses on using clear and effective communication to engage audiences, address misinformation, and build trust, supporting informed decisions and stronger public health outcomes.
- Health Advancement Skills: This competency focuses on applying principles of equity, diversity, and inclusion to public health, addressing systemic barriers, and promoting fair access to resources for healthier communities.
- Community Partnership Skills: This competency focuses on collaborating with communities to address the systems and policies affecting health, fostering engagement, shared ownership, and sustainable improvements in well-being.
- Public Health Science Skills: This competency focuses on using public health science and evidence-based approaches to develop and improve policies and programs, ensuring effective delivery of the 10 Essential Public Health Services.
- Management and Finance Skills: This competency focuses on managing human and financial resources, promoting equity and collaboration, and optimizing organizational performance to support effective public health programs.
- Leadership and Systems Thinking Skills: This competency focuses on aligning stakeholders, fostering innovation, and managing change to implement effective public health initiatives that strengthen community health.
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications. Preferences
Language:
- Bilingual in English and Spanish.
Experience:
- At least one (1) year of experience as a Certifying Authority in a WIC Program
General Information
Position Type and Typical Hours of Work:
- This is a full-time position.
- Days and hours of work are typically Monday through Friday from 8:00am to 5:30pm, and one Saturday per month.
- Must be willing to flex work hours when required, including weekends.
- Able to travel within Harris County as needed.
Work Environment
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
- This is an active role with a high level of movement throughout the facility; Some duties would require the ability to lift up to 20 pounds. This job requires bending and standing for long periods of time.
Work Location:
- Harris County Public Health: Fallbrook WIC Center: 14901 SH 249 Tomball Parkway, Suite 107, Houston, Texas 77086
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Benefits
HARRIS COUNTY EMPLOYEE BENEFITS
Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered only to Harris County employees in regular (full-time) positions:
Health & Wellness Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Wellness Plan
- Life Insurance
- Long-Term Disability (LTD) Insurance
- Employee Assistance Program (EAP)
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
Paid Time Off (PTO)
- Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
- Eleven (11) County-observed holidays
- One (1) floating holiday per year
- Paid Parental Leave*
- Sick Leave
Retirement Savings Benefit
- 457 Deferred Compensation Plan
The following benefits are available to Harris County employees in full-time and select part-time positions:
- Professional learning & development opportunities
- Retirement pension (TCDRS defined benefit plan)
- Flexible work schedule*
- METRO RideSponsor Program*
- Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:
www.benefitsathctx.com