Run the Floor. Lead the Team. We're looking for an experienced shift manager to oversee night operations and provide coverage on weekend morning and lunch shifts as needed. As the manager on duty, you're responsible for the team, the building, and everything that happens on your shift. You'll work alongside other members of management to make sure each shift runs smoothly and meets Hardee's brand and STM Enterprises business standards. This is not an entry-level role. We need someone who has led a team before, knows how a fast food or QSR operation runs, and can make calls under pressure without waiting to be told what to do. Competitive pay commensurate with experience.
WHAT YOU'LL DO
- Oversee all front-of-house and back-of-house operations during your assigned shift
- Lead and direct crew members to ensure fast, quality service and a clean restaurant
- Ensure Quality, Service, and Cleanliness standards meet or exceed Hardee's requirements
- Fill in on weekend morning and lunch shifts to support the management team as needed
- Handle guest concerns with professionalism and resolve issues on the spot
- Manage cash handling, safe counts, and end-of-shift reporting accurately
- Ensure all food safety, sanitation, and security policies are followed without exception
- Communicate shift issues, crew performance, and operational notes to the GM and ownership
- Step into any station as needed - you know the full operation
Hardee's | STM Enterprises LTD is a family-owned Hardee's franchise that has been part of the Mason City community for over 40 years. We hold a high standard for food quality, guest experience, and the people on our team. We believe in cross-training, promoting from within, and building careers - not just filling shifts. If you're reliable, hardworking, and ready to grow, this is the place to do it. 515 South Delaware Avenue, Mason City, IA 50401