ORGANIZATION:
For more than 60 years, Goodwill Industries of Kansas has been a trusted resource and advocate for people with disabilities and barriers to employment. At Goodwill Industries of Kansas, our mission is to transform lives and communities through the power of education, training and employment. Our vision is to be the leading resource for individuals seeking their fullest potential. We are looking for a Retail Sales Associate to play a key role in furthering our vision and mission in our retail area.
VALUES:
- Sustainability: We commit to practices that support environmental, social and economic strength.
- Ethics: We uphold high standards of honesty, integrity and fairness in all business dealings.
- Respect: We treat ever individual with dignity, care and sincerity to build an equitable environment.
- Voice: We listen to each other, value feedback and advocate for our communities.
- Inspiration: We motivate, encourage and energize individuals to be their best through leadership and vision.
- Community Engagement: We recognize the strength of collaboration and engage deeply with our stakeholders to transform lives together.
- Excellence: We embrace innovation and strive for outstanding quality to deliver a positive impact to those we serve.
MISSION STATEMENT: To transform lives and communities through the power of education, training and employment. PURPOSE OF POSITION: Directs the day-to-day operations, performance, and compliance of the NexStep program and campuses, ensuring effective delivery of educational services, student success, grant requirements, and regulatory standards. Oversees staff, campus operations, reporting, and grant administration while implementing partner agreements and organizational initiatives to achieve program outcomes and sustain funding. SUPERVISION RECEIVED: Senior Director of Career Services SUPERVISION EXERCISED: Assistant Director of Education, Program Operations Manager QUALIFICATIONS/EDUCATION: Master’s degree in related field from an accredited college/university preferred. Bachelor’s degree in education, human services, workforce development, nonprofit management, or a related field required. Teaching and/or leadership experience in an education environment required. Experience working with adult learners is highly preferred. An understanding of grant administration and compliance required. Must have a valid driver’s licenses and be insurable. ORGANIZATIONAL RESPONSIBILITIES: Empower and educate individuals who have disabilities, educational barriers, and/or barriers to employment to achieve their academic and professional Operational implementation of partner relationships. Responsible for executing and managing awarded funding and maintaining compliance. Effective budget management. Accurate and timely reporting. Demonstrate positive, appropriate work behaviors in order to serve as a positive role model. Display commitment and involvement towards Goodwill's mission. JOB PROFICIENCIES: Demonstrated ethics, integrity, and ability to build trust; action-oriented, motivating, and inspiring leadership; initiative, attention to detail, conflict management, planning, and organization. Skilled in collecting, organizing, tracking, and verifying data for accuracy; generating reports aligned with program, grant, and organizational requirements; and communicating effectively with all levels of an organization in person, virtually, and by phone. Knowledge and application of andragogy, grant management, and grant execution, including monitoring compliance requirements, coordinating with funders and partners, and appropriately escalating strategic, financial, contractual, or regulatory issues. JOB COMPETENCIES: Competencies include organizing, administering, supervising, and evaluating various aspects of the NexStep program; establishing an effective learning environment within available resources; planning, implementing, and evaluating instructional programs in collaboration with staff. Ensures all programs and activities comply with applicable federal and state guidelines and requirements. Communicates effectively with students, staff, state funders, community organizations, and other stakeholders. Implements partnerships to support program outcomes. Directs program-level operations, appropriately delegates responsibilities while maintaining accountability, and ensures effective oversight of NexStep outcomes.
ESSENTIAL FUNCTIONS:
Provide operational leadership for NexStep programs and campuses to ensure effective service delivery, instructional quality, student success, and achievement of established outcomes.
- Lead, supervise, and develop program managers, instructors, and staff to support performance, accountability, and continuous improvement.
- Direct implementation of program activities and services to achieve established enrollment, retention, performance, and outcome goals.
- Ensure program compliance with applicable federal, state, accreditation, funding, and partner requirements.
- Serve as the operational lead for the program's primary funding source(s), ensuring compliance, fiscal stewardship, performance achievement, reporting, monitoring readiness, implementation of funded activities, and successful continuation of funding.
- Oversee instructional delivery, curriculum implementation, student support services, and program quality to support successful student outcomes.
- Manage program budgets, facilities, operational resources, and systems necessary to support effective program delivery.
- Oversee program data, records, reporting, and performance measurement activities to ensure accuracy, integrity, accountability, and informed decision-making.
- Direct staffing, scheduling, and operational coordination necessary to maintain consistent program operations across all locations.
- Serve as the primary operational point of contact and authorized signatory for the Kansas Board of Regents and WSU Tech grant management team, coordinating and executing grant requirements to support program compliance and performance.
- Monitor program performance, identify operational and compliance risks, and implement corrective actions necessary to support continuous improvement and successful outcomes.
- Collaborate with organizational leadership to implement strategic priorities, grant requirements, and organizational initiatives while maintaining accountability for day-to-day program execution.
DUTIES AND RESPONSIBILITIES:
- Establish and maintain operational procedures, workflows, and standards that support effective, compliant, and consistent program delivery across all NexStep locations.
- Supervise program managers and support the development, performance, and accountability of staff and instructors through coaching, guidance, and professional development.
- Direct staffing, scheduling, testing operations, facility utilization, and other operational activities necessary to maintain program effectiveness and student access.
- Monitor enrollment, attendance, retention, measurable skill gains, credential attainment, and other performance indicators and implement operational adjustments to support achievement of program goals.
- Guide instructional delivery, curriculum implementation, and student support practices to ensure consistency, quality, and alignment with program requirements.
- Implement and maintain program policies, procedures, and operating practices consistent with organizational, regulatory, accreditation, and funding requirements.
- Prepare and oversee submission of required reports, performance data, budgets, narratives, and supporting documentation in accordance with established requirements and timelines.
- Administer the program's primary funding source(s), including budget management, expenditure oversight, compliance activities, monitoring preparation, corrective actions, and required reporting.
- Maintain oversight of data collection, recordkeeping, documentation standards, and validation processes to ensure data integrity, accountability, and audit readiness.
- Act as the primary point of contact and authorized signatory for the Kansas Board of Regents and WSU Tech grant team, ensuring effective coordination, implementation, and oversight of grant requirements.
- Manage program resources and expenditures to ensure responsible stewardship of funds, facilities, equipment, and other operational assets.
- Manage and direct responses to operational issues involving facilities, staffing, student services, safety, scheduling, technology, and program continuity.
- Provide programmatic information, outcome data, budget information, and supporting documentation necessary to support funding renewals, grant applications, monitoring reviews, and organizational reporting.
- Implement organizational priorities, process improvements, and program initiatives in coordination with the Senior Director of Career Services while maintaining continuity of program operations.
- Delegate responsibilities appropriately, monitor execution of assigned work, and elevate significant compliance, financial, contractual, personnel, or operational risks as necessary.
- Other duties as assigned.
- Must have a telephone and maintain it in operating order within telephone company's maintenance capabilities. Must pass/complete background check. Must be licensed driver.
STANDARDS FOR MEASURING PERFORMANCE/QUALITY STANDARDS:
- Achievement of established program performance, enrollment, retention, credential attainment, measurable skill gain, and student success outcomes.
- Effectiveness in maintaining compliance with applicable federal, state, accreditation, funding, and partner requirements.
- Successful administration of the program's primary funding source(s), including fiscal stewardship, performance achievement, reporting, monitoring readiness, and continuation of funding.
- Quality, accuracy, integrity, and timeliness of program data, records, reports, and required documentation.
- Effectiveness of operational leadership, including staffing, scheduling, resource management, and continuity of program services.
- Effectiveness in developing, supporting, and maintaining a high-performing team through supervision, coaching, accountability, and professional development.
- Quality and effectiveness of instructional delivery, student support services, and overall program implementation.
- Ability to identify operational, compliance, and performance concerns and implement timely corrective actions and continuous improvement efforts.
- Demonstrated professionalism, collaboration, and effectiveness in working relationships with students, staff, organizational leadership, regulatory agencies, and program partners.
- Commitment to Goodwill values, accessibility, diversity, equity, inclusion, ethical conduct, confidentiality, and organizational policies
BENEFITS:
- Medical and Prescription Plan - available first of month following employment
- Paytient Medical Assistance Plan - available first of month following employment
- Dental Plan with Ortho Option - available first of month following employment
- Vision Care Plan - available first of month following employment
- Flexible Spending Accounts - available first of month following employment
- Group Life and AD&D - available first of month following employment
- 401(k) Plan - available first of month following 90-days employment
- Paid Time Off (PTO) and Sick Leave - accrual begins first day of employment
- Paid Volunteer Time Off - 8 hours per year
- Paid Holidays
- Accident and Critical Illness
- Employee Assistance Program
- Employee Referral Bonus
- Tuition Reimbursement Program
- 20% Discount at Goodwill Industries of Kansas Stores
JOB LOCATION:
3351 N Webb Rd Wichita, KS 67226