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Added 24 mins ago
Rebate Processing - CC - Processing Spec
FRANKLIN ENERGY SERVICES LLC
PORT WASHINGTON, WI
Added 24 mins ago
Rebate Processing - CC - Processing Spec
FRANKLIN ENERGY SERVICES LLC
PORT WASHINGTON, WI
Added 24 mins ago
Clt Mktg - Senior Marketing Specialist,
FRANKLIN ENERGY SERVICES LLC
PORT WASHINGTON, WI
Added 24 mins ago
Rebate Processing - CC - Processing Spec
FRANKLIN ENERGY SERVICES LLC
PORT WASHINGTON, WI
Added 26 mins ago
Rebate Processing - CC - Processing Spec
FRANKLIN ENERGY SERVICES LLC
APPLETON, WI
Added 3 days ago
Product Manager
FRANKLIN ENERGY SERVICES LLC
PORT WASHINGTON, WI
Added 3 days ago
We Energies - Project Specialist
FRANKLIN ENERGY SERVICES LLC
MILWAUKEE, WI
Added 6 days ago
All Programs - Energy Advisor II
FRANKLIN ENERGY SERVICES LLC
TOMAH, WI
This role combines field work with office time (typically 3 field days to 2 office days per week)
Added 6 days ago
All Programs - Energy Advisor II
FRANKLIN ENERGY SERVICES LLC
ARCADIA, WI
This role combines field work with office time (typically 3 field days to 2 office days per week)
Added 6 days ago
All Programs - Energy Advisor II
FRANKLIN ENERGY SERVICES LLC
ONALASKA, WI
This role combines field work with office time (typically 3 field days to 2 office days per week)
Added 6 days ago
All Programs - Energy Advisor II
FRANKLIN ENERGY SERVICES LLC
BLACK RIVER FALLS, WI
This role combines field work with office time (typically 3 field days to 2 office days per week)
Added 6 days ago
All Programs - Energy Advisor II
FRANKLIN ENERGY SERVICES LLC
LA CROSSE, WI
This role combines field work with office time (typically 3 field days to 2 office days per week)
Added 6 days ago
All Programs - Energy Advisor II
FRANKLIN ENERGY SERVICES LLC
EAU CLAIRE, WI
This role combines field work with office time (typically 3 field days to 2 office days per week)
Added 10 days ago
We Energies - Project Specialist
FRANKLIN ENERGY SERVICES LLC
MILWAUKEE, WI
Added 13 days ago
Multi-family Home Energy Savings - Outre
FRANKLIN ENERGY SERVICES LLC
PORT WASHINGTON, WI
Added 13 days ago
WHE - Operations Manager II
FRANKLIN ENERGY SERVICES LLC
PORT WASHINGTON, WI
Added 13 days ago
Solutions Delivery - Technical Project M
FRANKLIN ENERGY SERVICES LLC
PORT WASHINGTON, WI
Added 13 days ago
WHE - Outreach Manager II
FRANKLIN ENERGY SERVICES LLC
PORT WASHINGTON, WI
Added 13 days ago
WHE - Operations Manager I
FRANKLIN ENERGY SERVICES LLC
PORT WASHINGTON, WI
Added 13 days ago
Multi-family Home Energy Savings - Opera
FRANKLIN ENERGY SERVICES
PORT WASHINGTON, WI
Added 20 days ago
All Programs - Energy Advisor II
FRANKLIN ENERGY SERVICES LLC
BLACK RIVER FALLS, WI
This role combines field work with office time (typically 3 field days to 2 office days per week)
Added 20 days ago
All Programs - Energy Advisor II
FRANKLIN ENERGY SERVICES LLC
BLACK RIVER FALLS, WI
This role combines field work with office time (typically 3 field days to 2 office days per week)
Added 20 days ago
Rebate Processing - CC - Processing Spec
FRANKLIN ENERGY SERVICES LLC
PORT WASHINGTON, WI
Added 20 days ago
Staff Member - Tax & Compliance Accounta
FRANKLIN ENERGY SERVICES LLC
PORT WASHINGTON, WI
Added 20 days ago
Rebate Processing - CC - Processing Spec
FRANKLIN ENERGY SERVICES LLC
PORT WASHINGTON, WI

FRANKLIN ENERGY SERVICES LLC

Rebate Processing - CC - Processing Spec

PORT WASHINGTON, WI, United States

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Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

JOB REQUIREMENTS: Franklin Energy is redefining the clean energy future as the only integrated provider of comprehensive solutions, combining unmatched expertise in strategic consulting, program delivery, product solutions, and design/build services. Powered by our advanced AI-driven technology platforms, we deliver seamless, tech-driven support across the entire energy service ecosystem to accelerate impactful change and ensure an unmatched customer experience. Since 1994, Franklin Energy has been a trusted partner in protecting communities and our planet, paving the way for a sustainable future for all. Learn more at www.franklinenergy.com and join us in leading the clean energy revolution. Position Summary This position is responsible for supporting contract and rebate administration as well as provide outstanding customer service to our valued customers and partners. We are looking for highly motivated candidates with a strong work ethic, attention to detail, and excellent communications skills. Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. * Review, validate, and process rebate and program applications, supporting documentation, customer records, and related transactions in accordance with program requirements, established procedures, and quality standards. * Determine applicant eligibility, identify discrepancies or missing information, and coordinate resolution with customers, partners, and internal teams. * Provide customer support and program guidance to all sectors including but not limited to residential, small-business, multi-family and commercial, and trade ally participants through phone, email, chat, text, written correspondence, and other communication channels. * Explain program requirements, application processes, documentation needs, and application or rebate status updates to participants and stakeholders. * Utilize company, client, and partner systems to process applications, maintain records, research issues, and document customer interactions. * Support multiple programs, clients, and business sectors while adapting to changing priorities, operational demands, and seasonal fluctuations. * Maintain confidentiality and exercise of sound judgment when handling customer information and non-public personal information. * Participate in cross-training and maintain working knowledge of assigned programs, systems, and processes to support operational flexibility and business continuity. * Collaborate with team members and business partners to achieve service, quality, productivity, accuracy, customer experience, and KPI objectives; communicate performance trends, issues, status updates, and process improvement opportunities to leadership. * Perform additional operational duties as assigned to meet business needs. Work schedules and shifts may vary based on program demands, cross-functional support requirements, and seasonal fluctuations. Position Requirements Education and Experience * High school diploma, GED, or equivalent required. Associate degree in business, communications, administration, or a related field preferred. * 1-3 years of experience in customer service, administrative support, office operations, transaction processing, program administration, or related field preferred. * Experience supporting customers or business partners through phone, email, chat, text, or other communication channels preferred. Required Skills, Knowledge and Abilities * Strong customer service, communication, interpersonal, organizational, and time-management skills. * Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and a To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjAwMTI1Ljg3NzB ZnJhbmtsaW5lbmVyZ3ljb21wLmFwbGl0cmFrLmNvbQ ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjAwMTI1Ljg3NzBAZnJhbmtsaW5lbmVyZ3ljb21wLmFwbGl0cmFrLmNvbQ

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