Fortuity is currently hiring Bilingual Spanish-English Customer Service Agents, and we'd love your help sharing this opportunity with job seekers in your network!
These are full-time customer service positions supporting the U.S. Citizenship and Immigration Services (USCIS) contact center
. Agents will assist callers in both English and Spanish with general and basic case-specific information.
Position Highlights:
- $22.89/hour ($17.96 base + $4.93 Health & Wellness stipend)
- Full-time, permanent employment with Fortuity
- **Opportunities available in Columbus, OH (remote & onsite positions) **
- Upcoming training classes beginning in November
- 11 paid federal holidays
- Paid sick time
- Insurance options available
- Approximately 2 weeks of training + 1 week of live-call shadowing
- Government-furnished equipment
Because this position supports a federal government program, candidates must successfully complete the required screening and Moderate Risk Public Trust (MRPT) clearance process. This includes a Spanish-language assessment, credit and criminal background checks, government forms, fingerprinting, and other clearance requirements. The process typically takes approximately 4--6 weeks but may take longer.
Know someone who may be a great fit?
We would greatly appreciate you sharing this opportunity with your clients, members, students, job seekers, or community network. We invite them to join a people-first company that invests in growth, celebrates what they bring to the team, and creates opportunities to build their careers.
View openings & apply
: www.fortuity.com/careers{rel="noopener noreferrer" target="_blank"}