Summary:
Supports the Risk Management Department in administering the Authority's insurance compliance and claims programs by reviewing documentation, tracking insurance and claims daily activities, and maintaining related records. Contributes to the efficient operation of the Risk Management function through recordkeeping, data management, and stakeholder coordination.
- Analyzes and determines appropriate insurance coverage, limits and deductibles on quotes or formal solicitations of bids and proposals for contractual transference of all risks in all Authority contracts.
- Reviews insurance certificates filed on behalf of all contractors, consultants, and anyone supplying goods and services to the Authority to ensure compliance and maintains files on same. This may require the utilization of an electronic certificate tracking or management system.
- Answers written and verbal inquiries concerning insurance requirements, including discussions with insurance agents.
- Provide administrative support for the processing, tracking, and coordination of written requests from the ROCIP Administrator.
- Oversees the Authority’s Operational Property, General Liability, and Auto insurance claims programs, to include investigating and managing all self-insured General Liability claims, and assisting in pertinent claims matters
- Works closely with the Authority’s third party insurance administrators, insurers, safety staff, construction partners, Engineering, and Fleet staff to identify and proactively manage areas of risk
- Meets with employees/managers to discuss and/or facilitate claim resolutions, and coordinate internal and external claim activity
- Maintains and utilizes multiple databases to document claim activity to include developing, preparing, and distributing loss report summaries to management to help mitigate and prevent future losses
- Performs other related duties and projects as assigned at the discretion of the Risk Manager.
Education and Experience:
- Bachelor’s degree in Risk Management, Business Administration, Finance, Insurance, Public Administration, or a related field; or an equivalent combination of education and relevant work experience.
- Minimum of three (3) years of experience in insurance compliance, risk management, claims administration, contract administration, procurement support, or a related administrative position.
Knowledge, Skills, and Abilities:
- Thorough knowledge of commercial insurance coverages, claims management, contractual risk transfer, insurance compliance, and certificate of insurance review, including coverages and endorsements required for construction, professional services, and goods and services contracts, such as Commercial General Liability, Workers’ Compensation, Automobile Liability, Umbrella/Excess Liability, Professional Liability, and Builder’s Risk.
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and database or tracking systems.
- Strong written and verbal communication skills, including the ability to interact professionally with contractors, consultants, brokers, insurance agents, and internal stakeholders
Compensation Range: The salary range provided is determined by market value, internal equity, and the candidate's experience and qualifications. Offers will be extended within this range, though not all candidates will receive an offer at the upper limit.
JT23