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FM Talent Source

Executive Officer

Washington, DC, United States

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Position Title: Executive Officer Position Type: Full-Time Location: Washington, DC Security Requirement: Active Secret Clearance Required Position Status: Contingent Upon Contract Award

Position Summary The Executive Officer provides enterprise-wide leadership for contract performance, workforce management, quality assurance, stakeholder engagement, and organizational effectiveness across multiple Passport Services offices.

Key Responsibilities

Serve as the senior contractor representative to Passport Services leadership.
Provide oversight of staffing, workforce development, and employee retention.
Direct strategic planning, quality management, and operational excellence initiatives.
Manage customer relationships and executive-level communications.
Lead performance management, risk mitigation, and service-delivery improvement efforts.
Ensure contract compliance and successful delivery of all program objectives.
Provide executive briefings, performance reporting, and organizational recommendations.

Required Qualifications

Master's Degree in Business, Public Administration, Management, or related field (or 12 years equivalent experience).
Minimum 8 years Program Management experience.
PMP Certification.
Experience leading large federal programs and professional services workforces.
Active Secret Clearance.

Preferred Qualifications

Recent experience supporting the Department of State or other federal civilian agencies.
Experience overseeing large professional services contracts supporting 100+ personnel.
Experience leading geographically dispersed teams across multiple locations.
Experience supporting workforce transformation, organizational modernization, and change-management initiatives.
Experience implementing ISO 9001 quality management systems.
Experience with SAFe, Agile, Lean Six Sigma, or continuous-improvement methodologies.
Experience supporting executive-level governance, strategic planning, and performance management programs.
Familiarity with Microsoft Power BI, SharePoint, Power Platform, and enterprise collaboration environments.

Compensation Range: The salary range provided is determined by market value, internal equity, and the candidate's experience and qualifications. Offers will be extended within this range, though not all candidates will receive an offer at the upper limit.

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More about this job

Skills

Leadership
Quality assurance
Stakeholder management
Strategic planning
Quality assurance procedures
Customer relations
Performance management
Regulatory compliance
Reporting
Program management
PMP
Change management
ISO 9001
Agile
Lean manufacturing
Process improvement
Microsoft Power BI
Microsoft SharePoint
Microsoft Power Platform
Collaboration

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