Description Position Summary Flatter, inc. (Flatter) is hiring a Cybersecurity Liaison to support full lifecycle IT and cyber services required to operate and coordinate for the support, defense, and sustainment of ICBM enterprise IT environments across on-premises, cloud, and hybrid architectures. The Service Desk technician will deliver scalable, resilient, and compliant services that maintain security, availability, and mission readiness as ICBMSD enterprise needs evolve. The Service Desk Technician will provide proactive and reactive support across the functional areas.
Implements unit-level cybersecurity requirements and serves as the operational link among users, system administrators, the Wing Cybersecurity Office, and assigned ISSO and ISSM personnel. The liaison manages access, protects data, supports inspections, and coordinates incident reporting across supported environments.
Essential Duties and Responsibilities
- Execute Wing Cybersecurity Office requirements and assigned cybersecurity directives for supported systems, mission partners, and stakeholders.
- Manage the user-access lifecycle, including DD Form 2875 processing, account locking and unlocking, permissions, privileged-access coordination, and security or distribution groups.
- Enforce system and data protection requirements, media controls, classified-data handling procedures, and Data Loss Prevention practices.
- Track and monitor external computing devices and other controlled media to reduce the risk of unauthorized data transfer or exfiltration.
- Coordinate quarterly Staff Assistance Visits and other inspections, tests, and reviews; document findings and support corrective actions.
- Report security violations and cybersecurity incidents to the appropriate Authorizing Official and Government security personnel using established criteria and procedures.
- Support tactical incident response, vulnerability monitoring, compliance evidence collection, and user onboarding and offboarding.
- When assigned, support JWICS, SIPRNet, ESN, DOE or DoD classified computing, PKI token issuance, and two-person-integrity data transfer activities.
Security Compliance and Performance Expectations
- Perform work within authorized Government policies, plans, processes, tools, and environments across on-premises, cloud, and hybrid architectures.
- Protect Government systems and data at the assigned classification and impact level, and maintain the required clearance, special access, privileged-access approval, and DoD 8140/8570-aligned certification.
- Document work, decisions, risks, issues, and resolutions in Government-approved systems and support audits, quality reviews, and monthly status reporting as directed.
- Participate in Government-directed training, modernization initiatives, working groups, surge support, and continuous process improvement activities.
*This position is in support of a proposal
Requirements
Required Knowledge Skills and Capabilities
- Knowledge of user-access administration, cybersecurity policy enforcement, incident reporting, media control, and classified-data handling.
- Ability to interpret and apply direction from ISSO, ISSM, security, and Authorizing Official personnel.
- Experience supporting cybersecurity inspections, compliance reviews, vulnerability tracking, and corrective-action documentation.
- Strong judgment, attention to detail, and discretion when handling accounts, incidents, personnel information, and controlled data.