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Job Type
Full-time
Description
*Position is contingent upon proposal award
Summary/Objective Flatter, Inc. (Flatter) is hiring a Principal Technical Advisor to support the Department of Homeland Security’s performance management and technology innovation efforts. The position provides objective analysis of integrator performance and advises the Government on forward-looking technology strategies designed to improve efficiency, reduce risk, and strengthen mission capability.
The Principal Technical Advisor provides strategic oversight, technical validation, and innovation leadership from the Government's perspective. Direct execution of the IT service delivery lifecycle remains the responsibility of the integrator contract.
Essential Functions:
- Guide development of KPIs and SLAs that measure integrator value, cost-effectiveness, service outcomes, and alignment with Government objectives.
- Analyze technical, financial, and operational data against established baselines.
- Identify trends, risks, performance gaps, and improvement opportunities.
- Translate complex performance data into clear recommendations for Government governance bodies and executive stakeholders.
- Identify and evaluate technology-enabled approaches, including cloud, artificial intelligence, machine learning, and intelligent automation.
- Develop modernization options that are scalable, practical, low risk, and aligned with mission priorities and operational realities.
- Lead rapid prototypes, proofs of concept, demonstrations, and other innovation activities that test potential solutions before broader commitment.
- Assess technical feasibility, architecture, dependencies, cybersecurity considerations, implementation risk, cost implications, and transition approaches.
- Advise on cloud, platform, application, and software modernization strategies.
- Support acquisition or investment decisions with objective technical analysis.
- Communicate complex technology concepts, tradeoffs, and recommendations in decision-ready language for technical and nontechnical leaders.
- Provide technical leadership supporting medium or large multitask projects of high complexity in a federal environment.
- Apply intelligent automation, AI-enabled capabilities, and data analytics to improve workflows and decision support.
Competencies:
- Executive-Level Technical Advisory.
- Technology Strategy.
- Architecture Evaluation.
- Cloud and Platform Modernization.
- Application and Software Modernization.
- Artificial Intelligence and Machine Learning.
- Intelligent Automation.
- Rapid Prototyping and Proofs of Concept.
- Technical Risk Analysis.
- Performance Analytics.
- KPI and SLA Development.
- Problem Solving/Analysis.
- Communication Proficiency.
- Stakeholder Engagement.
- Ethical Conduct.
- Time Management.
- Attention to Detail.
- Integrity and Commitment.
Supervisory Responsibility:
Not specified in source PD.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The work environment is primarily a professional office setting, with occasional travel to client sites, industry events, or government locations.
Position Type/Expected Hours of Work:
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
Travel:
Travel may be required for corporate offsites, corporate events, conferences, or other required activities. Work Authorization/Security Clearance (if applicable)
- Ability to obtain and maintain a DHS Public Trust security clearance.
Requirements
Required Education and Experience:
- Bachelor of Arts or Bachelor of Science degree in IT, Computer Science, Information Systems, Engineering, or a related field.
- Fifteen (15+) years of experience in Federal IT modernization, technology management, software engineering, cloud architecture, and/or IT performance management.
- Ten (10+) years providing technical leadership for medium or large multitask projects of high complexity in a federal environment.
- Experience developing data-driven KPI and SLA frameworks for large-scale IT service contracts.
- Experience leading or advising cloud, platform, application, or software modernization efforts.
- Experience applying intelligent automation, AI-enabled capabilities, and data analytics to improve workflows and decision support.
- Experience leading rapid prototypes or proofs of concept that inform Government acquisition or modernization decisions.
- Executive-level technical advisory and communication skills.
- Demonstrated ability in technology strategy, architecture evaluation, rapid prototyping, and risk analysis.
- Demonstrated ability in performance analytics and translating evidence into actionable modernization recommendations.
Additional Eligibility Qualifications
- Active Project Management Institute Project Management Professional certification, required.
- One or more relevant certifications in cloud architecture, agile delivery, or platform engineering, such as AWS Solutions Architect, SAFe Agilist, or equivalent.
- Experience supporting DHS or another homeland security, law enforcement, or Federal civilian mission environment is preferred.