Project Manager – Restoration Services Why We Exist At our core, we believe in meeting people in their time of need so they can focus on what matters. When disaster strikes - whether from water, fire, storm, or unexpected damage - our customers are often overwhelmed and uncertain about what comes next. Our job is to bring clarity, confidence, and craftsmanship into chaotic moments. We don’t just restore properties - we restore peace of mind. And that starts with the people on our team.
We live our values every day:
- Always Growing - We pursue knowledge, sharpen our skills, and continuously improve.
- Do the Right Thing - We act with integrity, even when no one is watching.
- No Jerks - We treat teammates, customers, and partners with respect. Culture matters.
- Pride in Everything - From communication to craftsmanship, we take ownership of our work.
If those values resonate with you, you’ll fit right in. About the Role We are looking for a Project Manager who can confidently lead restoration projects from start to finish. This role is equal parts organization, communication, leadership, and problem-solving. As a Project Manager, you will serve as the primary point of contact for customers, subcontractors, and internal teams. You will guide projects through scheduling, coordination, documentation, and completion - ensuring quality work and excellent customer experience at every step. This role is ideal for someone who thrives in fast-paced environments, enjoys helping people, and takes pride in delivering exceptional results. What You'll Do Customer Communication
- Serve as the main point of contact for homeowners, property managers, and adjusters
- Set clear expectations and provide consistent project updates
- Guide customers through the restoration process with professionalism and empathy
Project Coordination
- Schedule crews, subcontractors, and materials
- Oversee job progress and maintain production timelines
- Conduct site visits to ensure safety, quality, and efficiency
- Identify and communicate project changes as they arise
Documentation & Change Orders
- Create and manage job documentation
- Develop and submit change orders as needed
- Maintain accurate job notes, photos, and records
- Ensure files are complete and ready for billing
Quality & Accountability
- Inspect completed work to ensure it meets company standards
- Maintain strong relationships with subcontractors and vendors
- Resolve issues quickly and professionally
- Take ownership of project success from start to finish
What Success Looks Like in This Role
- Customers feel informed, supported, and confident throughout their project
- Jobs stay organized, documented, and on schedule
- Team members know what’s expected and feel supported
- Projects are completed with craftsmanship and pride
- Problems are addressed early - before they become bigger issues
Why You'll Want to Work Here We believe great work starts with great people - and great culture.
You’ll be part of a team that:
- Supports your professional growth (Always Growing)
- Makes decisions based on integrity (Do the Right Thing)
- Values respect and teamwork (No Jerks)
- Takes pride in delivering exceptional results (Pride in Everything)
We offer:
- Competitive pay based on experience
- Opportunities for advancement
- Ongoing training and development
- A strong, values-driven culture
- The chance to do meaningful work that truly helps people
Benefits:
- Paid Time Off
- PTO, Sick Pay, Holiday Pay, 8 hours Volunteer Pay, and your birthday off
- Health Insurance: Company-matched contributions
- Life Insurance: Free employer-paid base policy (buy-up options available)
- Optional Coverage: Employee-paid Dental, Vision & Disability