Disaster Restoration Project Manager

Project Manager – Restoration Services Why We Exist At our core, we believe in meeting people in their time of need so they can focus on what matters. When disaster strikes - whether from water, fire, storm, or unexpected damage - our customers are often overwhelmed and uncertain about what comes next. Our job is to bring clarity, confidence, and craftsmanship into chaotic moments. We don’t just restore properties - we restore peace of mind. And that starts with the people on our team.

We live our values every day:

• Always Growing - We pursue knowledge, sharpen our skills, and continuously improve.
• Do the Right Thing - We act with integrity, even when no one is watching.
• No Jerks - We treat teammates, customers, and partners with respect. Culture matters.
• Pride in Everything - From communication to craftsmanship, we take ownership of our work.

If those values resonate with you, you’ll fit right in. About the Role We are looking for a Project Manager who can confidently lead restoration projects from start to finish. This role is equal parts organization, communication, leadership, and problem-solving. As a Project Manager, you will serve as the primary point of contact for customers, subcontractors, and internal teams. You will guide projects through scheduling, coordination, documentation, and completion - ensuring quality work and excellent customer experience at every step. This role is ideal for someone who thrives in fast-paced environments, enjoys helping people, and takes pride in delivering exceptional results. What You'll Do Customer Communication

• Serve as the main point of contact for homeowners, property managers, and adjusters
• Set clear expectations and provide consistent project updates
• Guide customers through the restoration process with professionalism and empathy

Project Coordination

• Schedule crews, subcontractors, and materials
• Oversee job progress and maintain production timelines
• Conduct site visits to ensure safety, quality, and efficiency
• Identify and communicate project changes as they arise

Documentation & Change Orders

• Create and manage job documentation
• Develop and submit change orders as needed
• Maintain accurate job notes, photos, and records
• Ensure files are complete and ready for billing

Quality & Accountability

• Inspect completed work to ensure it meets company standards
• Maintain strong relationships with subcontractors and vendors
• Resolve issues quickly and professionally
• Take ownership of project success from start to finish

What Success Looks Like in This Role

• Customers feel informed, supported, and confident throughout their project
• Jobs stay organized, documented, and on schedule
• Team members know what’s expected and feel supported
• Projects are completed with craftsmanship and pride
• Problems are addressed early - before they become bigger issues

Why You'll Want to Work Here We believe great work starts with great people - and great culture.

You’ll be part of a team that:

• Supports your professional growth (Always Growing)
• Makes decisions based on integrity (Do the Right Thing)
• Values respect and teamwork (No Jerks)
• Takes pride in delivering exceptional results (Pride in Everything)

We offer:

• Competitive pay based on experience
• Opportunities for advancement
• Ongoing training and development
• A strong, values-driven culture
• The chance to do meaningful work that truly helps people

Benefits:

• Paid Time Off
• PTO, Sick Pay, Holiday Pay, 8 hours Volunteer Pay, and your birthday off
• Health Insurance: Company-matched contributions
• Life Insurance: Free employer-paid base policy (buy-up options available)
• Optional Coverage: Employee-paid Dental, Vision & Disability