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Added 18 days ago
Engineer I
Exchange Hotels Management LLC
Fort Worth, TX
Must possess a valid/current driver's license and maintain an acceptable driving record · Must possess additional drivers’ endorsements if required by state in order to operate the hotel van
Added 18 days ago
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Exchange Hotels Management LLC
Fort Worth, TX
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Exchange Hotels Management LLC
Fort Worth, TX
Our Associates must have a passion to sell not only merchandise but the experience as well
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Exchange Hotels Management LLC
Fort Worth, TX
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Exchange Hotels Management LLC
Fort Worth, TX
Added 18 days ago
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Exchange Hotels Management LLC
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Exchange Hotels Management LLC
Fort Worth, TX
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Exchange Hotels Management LLC
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Exchange Hotels Management LLC
Fort Worth, TX
- From $12 USD / hour
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IT Manager
Exchange Hotels Management LLC
Fort Worth, TX
Added 18 days ago
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Exchange Hotels Management LLC
Fort Worth, TX
Added 18 days ago
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Exchange Hotels Management LLC
Fort Worth, TX
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Exchange Hotels Management LLC
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Exchange Hotels Management LLC
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Exchange Hotels Management LLC
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Exchange Hotels Management LLC
Fort Worth, TX
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Exchange Hotels Management LLC
Fort Worth, TX
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Cook I
Exchange Hotels Management LLC
Fort Worth, TX
Must have a valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment
Added 18 days ago
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Exchange Hotels Management LLC
Fort Worth, TX
Must possess the ability to handle stressful situations in a calm, professional manner
Added 18 days ago
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Exchange Hotels Management LLC
Fort Worth, TX
Added 18 days ago
Banquet Cook III
Exchange Hotels Management LLC
Fort Worth, TX
Added 18 days ago
97 West Cook III
Exchange Hotels Management LLC
Fort Worth, TX
Added 18 days ago
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Exchange Hotels Management LLC
Fort Worth, TX
Added 18 days ago
Banquet Server
Exchange Hotels Management LLC
Fort Worth, TX
Added 18 days ago
Banquet Houseperson
Exchange Hotels Management LLC
Fort Worth, TX

Exchange Hotels Management LLC

Front Desk Lead

Fort Worth, TX, United States

Apply on workforcenow.adp.com About employer

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Job details

Posting language: English
Posted: Feb 15, 2024

Original job description

•

At Hyatt Place Fort Worth in partnership with Silverton Casino, LLC, we believe our guests select Hyatt Place because of our caring and attentive team members who are focused on providing efficient service and meaningful experiences. The Lead Gallery Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. Principle Responsibilities and Duties

First contact for guest concerns - Each hotel to set specific options for service recovery
Training of all new Gallery Hosts
Conduct huddles to ensure clear communication of the days’ events to all Gallery Hosts
Food & Beverage inventory and ordering
Oversee FIFO (first in/first out) process with Food & Beverage
Conduct property tours for new hires and clients as necessary to assist the Sales department
Oversee group reservations to ensure that they are pre-assigned and pre-keyed
Initiate boards for Housekeeping in the morning
Walk through of public areas and kitchen with follow up report/checklist to management
Responsible for overseeing proper meeting room set up/tear down for internal and external clients
Act as Manager on Duty in the absence of management
Inventory control of Gallery Host Stand supplies and kitchen supplies
City Ledger follow up notices
Expedia/hotels.com billing - Our successful Lead Gallery Hosts demonstrate attributes of a great Host by being aware and attentive to our guest's needs; in addition they create conversations and share a moment thereby making a real connection with our guests.

General Job Responsibilities and Duties To perform the job successfully, an individual should demonstrate the following Silverton Values:

Character – Always do the right thing and treat everyone with dignity and respect.
Care – Demonstrate compassion, kindness, and charity towards yourself, team members, guests, and the community.
Excellence- Challenge acceptable and be exceptional.
Collaboration – Achieve ultimate results with the inclusion of diverse ideas, thoughts, and talents.
Courage – Champion today for a better tomorrow.

Skills, Education & Other Requirements

High School Diploma or GED
Six months experience as a Gallery Host at Hyatt Place
Completion of all First Place Training Modules
Schedule flexibility - must be able to work any shift
Outstanding customer service skills
Ability to work well with other team members
A desire and the ability to grow into a management role is preferred

Required Work Cards

Identification that establishes identity
Identification that establishes the right to work in the United States
Possession of /or ability to posses a Health card

Machinery, Work Equipment, Programs, Software, Hardware Used

Regular use of a computer and different software programs.
Basic math and spelling skills.
Ability to demonstrate good organizational skills.
This position requires sufficient experience, education and job knowledge to meet current business needs.
Continuous movement, and occasionally, you will have to lift or move up to 20 pounds.

DISCLAIMERThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Apply on workforcenow.adp.com About employer

More about this job

Skills

Front Desk
Communication skills
Sales
Housekeeping
Inventory management
Customer service
Organizational skills

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