Retail Sales Associate

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POSITION: Proper supply company– sales associate LOCATION: Fort Worth, Texas

about proper supply company:

Proper Supply Co. is a luxury western retail experience. We pride ourselves on all American made goods with a focus on “limited edition” items found only in our store. Proper Supply Co. is a place where you can experience custom hat shaping, browse through our historic silver buckles, and timeless treasures of accessories and soft goods that are heirloom quality. We partnered with brands like Stetson, Bohlin and Dickies to create products that celebrate history with a contemporary spin. Our store will be a voice to the past with a mindful eye to the future and how crafting many of our high end products hasn't changed much over the years but the form and function is continually evolving through our master craftsmen who build our products.

WHO WE’RE SEEKING:

We are seeking highly skilled Sales Associates who have a deep love for the western lifestyle with a modern twist in the most beloved area of Fort Worth. Our Associates must have a passion to sell not only merchandise but the experience as well. They will oversee store operations, interact with customers, and maintain the store’s beautiful ambiance to ensure that it continues to look inviting at all times. We have poured our passion, energy, and excitement into crafting an extraordinary place and brand – and we know that the right individuals will be as inspired and passionate about this dynamic vision as we are. Care for people, a belief in the power of community, and the desire to create extraordinary experiences drive us.

JOB RESPONSIBILITIES:

Guest Experience

• Demonstrates exceptional service contributing to an environment of genuine customer engagement
• Enhances every customer’s experience through organic interaction and communication
• Acts as a brand ambassador reflective of the company values and aesthetic
• Promotes attractions and events in the Stockyards through staying current on Stockyards calendar through partnership with store leaders and posted communication
• Actively shares product knowledge with customers demonstrating awareness of current trends

Operations

• Ensures compliance with orders, shipment, transfers, returns and markdowns
• Possess knowledge of relevant KPIs, store initiatives, and goals in partnership with store leaders
• Partners with leaders and team to achieve goals
• Assists leadership team in opening and closing procedures
• Efficiently and accurately process transactions at POS
• Upholds all Company policy and procedures.

Logistics/Stockroom

• Assist in processing shipment
• Learn product and vendors
• Stockroom organization under direction of store leaders
• Upholds merchandising standards and understands impact on the experience
• Partners with leadership team to relay customer product requests
• Understands multi-channel business and tools where applicable

Must Haves:

• Boutique or specialty retail experience preferred.
• An understanding of vintage, handcrafted, and one-of-a-kind merchandise as well as other specialty categories a plus.
• Strong communication and interpersonal customer service skills required.
• A deep love for the western lifestyle with a modern twist in the most beloved area of Fort Worth