Position Summary The Willows is seeking a dependable and service-oriented Maintenance Technician to support the daily maintenance, cleanliness, safety, and appearance of one of our housing communities. This position performs general cleaning, vacant-unit preparation, touch-up painting, preventive maintenance, light repairs, floor care, and groundskeeping.The ideal candidate takes pride in keeping a community safe and welcoming, works well with limited supervision, and communicates respectfully with residents, family members, visitors, and team members. Essential Responsibilities
- Complete scheduled daily, weekly, and monthly cleaning, trash removal, and groundskeeping assignments.
- Clean assigned areas, including carpets, walls, fixtures, appliances, common spaces, and other facility structures.
- Prepare vacant units for new residents, including cleaning, minor repairs, and touch-up painting.
- Perform touch-up painting in resident units and common areas as needed.
- Safely and properly use cleaning products, maintenance chemicals, hand tools, small power tools, painting equipment, and floor-care equipment.
- Complete scheduled groundskeeping duties to maintain attractive and welcoming curb appeal.
- Perform preventive maintenance procedures according to established facility guidelines.
- Document preventive maintenance, repairs, service requests, and other assigned work accurately and promptly.
- Keep the On-Site Manager informed regarding the condition of equipment, needed repairs, safety concerns, and the status of assigned work.
- Identify and report unsafe conditions, damaged equipment, pest-control concerns, and other maintenance needs.
- Assist the On-Site Manager with department operations, special projects, and other assigned duties.
- Respond professionally and respectfully to resident questions, concerns, and maintenance requests.
Qualifications
Education
- High school diploma or equivalent preferred.
Experience and Skills
- General knowledge of building maintenance, cleaning, painting, gardening, groundskeeping, and basic repair work.
- Ability to use hand tools, small power tools, painting equipment, and floor-care equipment safely and effectively.
- General “handyperson” abilities and the ability to complete minor maintenance assignments.
- Working knowledge of basic pest-control requirements is preferred.
- HVAC, electrical, or plumbing certification is strongly preferred.
- Ability to organize work, follow schedules, maintain accurate records, and prioritize multiple assignments.
- Ability to read and follow written instructions, safety information, product labels, and preventive maintenance procedures.
- Sound judgment, attention to detail, and effective problem-solving and decision-making skills.
- Ability to work independently with minimal supervision while contributing to a team environment.
- Strong interpersonal and communication skills, including the ability to interact respectfully with older adults.
Physical and Work Requirements The Maintenance Technician must be able to perform the essential functions of the position, with or without reasonable accommodation. The position regularly requires:
- Standing and walking for extended periods.
- Using hands and arms to handle tools, equipment, and materials.
- Reaching, climbing, balancing, stooping, kneeling, and crouching.
- Pushing, pulling, lifting, and carrying items required to complete maintenance and cleaning assignments.
- Working both indoors and outdoors.
- Working around noise, moving objects, and mechanical and electrical equipment.
- Working around cleaning products, fumes, odors, caustic materials, and other substances common to maintenance work.
- Wearing required personal protective equipment, including gloves, when handling cleaning agents, caustic materials, or potentially hazardous substances.
- Working shifts or extended hours when facility needs require additional coverage.
- Assisting at other facilities when needed. Overnight travel is not normally required.
Resident Service and Teamwork Expectations
The Maintenance Technician is expected to:
- Protect the privacy, dignity, safety, and well-being of residents.
- Treat residents, family members, visitors, and team members with dignity and respect.
- Communicate concerns, complaints, and maintenance issues promptly to the appropriate supervisor.
- Follow established safety, fire, emergency preparedness, security, risk-management, and infection-control procedures.
- Maintain the confidentiality of resident, team-member, and operational information.
- Follow attendance, timekeeping, meal-break, overtime-approval, uniform, dress-code, and training requirements.
- Work cooperatively with others and complete assignments with limited supervisory direction.
- Support EveryAge’s Mission, Vision, Values, Corporate Compliance Program, and Code of Conduct.
- Promote positive relationships and a welcoming community environment.
Why Join The Willows? At The Willows, the work you do makes a difference in the daily lives of residents. As a Maintenance Technician, you will help create a clean, safe, comfortable, and well-maintained community where residents can feel at home. The Willows is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. Reasonable accommodations are available for qualified individuals with disabilities.
