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Added 4 days ago
Front Office Agent
Equinox Hospitality
Dallas, TX
- Balancing the accounts from day shift · Schedule: Rotating shifts including mornings, evenings, nights, weekends and holidays
Added 4 days ago
Front Office Agent
Equinox Hospitality
Dallas, TX
- Balancing the accounts from day shift · Schedule: Rotating shifts including mornings, evenings, nights, weekends and holidays
Added 4 days ago
Line Cook - The Arlin
Equinox Hospitality
Arlington, TX
Added 21 days ago
AM Server
Equinox Hospitality
San Rafael, CA
Added 26 days ago
Maintenance
Equinox Hospitality
Richardson, TX
Added 26 days ago
Maintenance
Equinox Hospitality
Fort Worth, TX
Added 26 days ago
Maintenance
Equinox Hospitality
Dallas, TX
Added 26 days ago
Maintenance
Equinox Hospitality
Addison, TX
Added 26 days ago
Human Resources Manager
Equinox Hospitality
San Rafael, CA
Added 26 days ago
Housekeeping
Equinox Hospitality
Richardson, TX
Added 26 days ago
Laundry Attendant
Equinox Hospitality
Fort Worth, TX
Added 26 days ago
Housekeeping
Equinox Hospitality
Fort Worth, TX
Added 26 days ago
Housekeeping
Equinox Hospitality
Arlington, TX
Added 26 days ago
Housekeeping
Equinox Hospitality
Addison, TX
Added 26 days ago
Houseperson
Equinox Hospitality
San Rafael, CA
Added 26 days ago
Housekeeping
Equinox Hospitality
San Rafael, CA
Added 26 days ago
Night Audit
Equinox Hospitality
Richardson, TX
Balancing the accounts from day shift
Added 26 days ago
Front Desk Agent
Equinox Hospitality
Richardson, TX
Added 26 days ago
Night Audit
Equinox Hospitality
Fort Worth, TX
- Balancing the accounts from day shift · Schedule: Rotating shifts including nights, weekends and holidays
Added 26 days ago
Night Audit
Equinox Hospitality
Fort Worth, TX
- Balancing the accounts from day shift · Schedule: Must be available for rotating shifts including nights, weekends and holidays
Added 26 days ago
Front Desk Agent
Equinox Hospitality
Addison, TX
Added 26 days ago
Bartender-Server
Equinox Hospitality
Arlington, TX
Added 26 days ago
EH
AM Breakfast Server
Equinox Hospitality
Addison, TX
- $16 USD / hour
Must have 6AM shift availability as well as flexibility to work weekends and holidays

No more jobs.

Equinox Hospitality

Front Desk Agent

Addison, TX, United States

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Job details

Posting language: English
Posted: Jun 2, 2025

Original job description

Job Summary

The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. To deliver a great guest experience - a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay.

Activities & Responsibilities

Responsibilities may include, but are not limited to:

Welcome guests in a friendly, prompt and professional manner recognizing Hitlon Honors Members and also returning guests
Check guests in, issue room keys, provide information on hotel services and room location
Ensure required identification is taken from guests at check-in in line with local legislative requirements
Answer phones in a prompt and courteous manner
Up-sell rooms where possible to maximize hotel revenue
Answer, record and process all guest calls, messages, requests, questions or concerns
Record guest preferences in the system
Check guests out, including resolving any late or disputed charges
Accurately process all cash and credit card transactions using established procedures
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Take action to solve guest problems/complaints using appropriate service recovery guidelines
Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty

Equipment & Technology (examples in parentheses)

Office equipment (copier, fax, scanner, label maker)
Microsoft Suite (Excel, Word, Outlook, etc.)
Hilton Guest Systems

Apply on recruiting.myapps.paychex.com About employer

More about this job

Skills

Front Desk
Provide information
Health and safety
Office equipment
Microsoft Excel
Microsoft Word
Microsoft Outlook

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