POSITION NAME: Change Management Manager
REPORTS TO: Business Change Manager
EDUCATION REQUIRED: Bachelor’s degree in Organizational Development, Human Resources, Business Administration, Operations Management, or a related field; Associate’s degree or equivalent combination of education and relevant experience may be considered.
EXPERIENCE REQUIRED:
- Minimum of 5+ years of dedicated experience in change management or operational readiness, preferably within a Tier 1 Automotive or high-volume manufacturing setting. Minimum of 1-2 years of experience coaching or supervising team members.
- Proven track record of supporting facility startups, plant expansions, or major line launches. Familiarity with manufacturing environments and lean principles is critical.
- Experience developing and implementing standard work, work instructions, training programs, or manufacturing process.
- Demonstrated experience working cross-functionally with Operations, Quality, Engineering, Maintenance, Materials, HR, EHS, or other support functions.
- Previous leadership experience is preferred.
BASIC PURPOSE OF POSITION:
The Change Management Manager (Launch Strategy) is responsible for developing, standardizing, and executing the change management launch plans for all new business and facility rollouts assuring the EnovaPremier culture (The EPIQ Way and RIDE Values) is at the core. Reporting directly to the Business Change Manager, this role extracts operational best practices from EnovaPremier’s existing production facilities to create a scalable playbook for future site commissions. This includes, but is not limited to the development of:
- Standard processes, workflows, standard work instructions, checksheets and visual management systems for a new EnovaPremier assembly location
- Standard training materials for all functional & support positions at an EnovaPremier assembly location including functional requirements, training matrices, certification requirements, qualification processes, and onboarding programs
- Standard leadership routines, communication processes, escalation procedures, performance reviews, and accountability systems.
- Standard method for daily, weekly, and monthly operating rhythms for the new facility.
This position manages a Change Management Specialist and focuses entirely on the human and operational readiness of the plant floor. The goal is to ensure that new facilities achieve standard production efficiency, safety targets, and cultural alignment rapidly, minimizing the stabilization period post-launch.
The Change Management Manager will be a key member of the Project Launch Team, responsible for developing, standardizing, implementing, and sustaining the processes, workflows, training, leadership routines, and operating systems required to support the successful launch of a new manufacturing facility.
MAJOR DUTIES AND RESPONSIBILITIES:
- Partner with the Business Change Manager to develop a scalable launch playbook, utilizing established standards to model the new facility’s operating system while tailoring for customer intimacy.
- Collaborate closely with the Project Manager to execute the launch schedule, track milestones, manage open action items, and promptly escalate identified risks to leadership.
- Partner with HR and site leadership to ensure the facility meets structural and staffing requirements, supporting recruitment, onboarding, qualification, and leadership development prior to launch.
- Assist plant leadership in training teams on standardized processes, work instructions, safety requirements, quality standards, and operating expectations to achieve self-sufficiency.
- Support the development and implementation of core facility systems, including safety, quality, material flow, production control, maintenance, and validation activities/production trials.
- Coach and mentor plant personnel through hands-on support and feedback to monitor, reinforce, and communicate key performance indicators (Safety, Quality, Delivery, Efficiency, Cost)
- Serve as a role model for One Team, One Way – The EPIQ Way and our RIDE values, fostering a cohesive workforce focused on operational excellence, customer satisfaction, and cross-functional collaboration.
- Facilitate a smooth ownership transition from the Launch Team to the permanent facility leadership team while capturing lessons learned to standardize future launch countermeasures.
- Perform additional assignments as required to support business and launch objectives.
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:
- Advanced analytical skills with proven proficiency in structured problem-solving frameworks and EnovaPremier’s 8-Step Methodology.
- Exceptional verbal and written communication skills tailored for diverse corporate and plant-floor audiences
- Strong project and time-management skills with the flexibility to balance competing priorities in a fast-paced manufacturing environment.
- Deep understanding of core manufacturing functions, including Production, Production Control, Quality, and Maintenance
- Proven capability to lead through influence and build strong relationships across all organizational levels, from hourly team members to executive leadership..
- Adept at training, coaching, and developing cross-functional plant personnel to build localized capability.
- Skilled at reading and interpreting technical documentation, standard work instructions, engineering drawings, and process procedures.
- Highly independent worker who maintains proactive communication and strategic alignment with the Business Change Manager and project leadership.
- Maintain absolute discretion in handling and protecting proprietary, confidential business data.
- Active champion of The EPIQ Way (One Team, One Way) and the RIDE values.
- Competent with ERP systems, project management software, and the Microsoft Office Suite.
PHYSICAL REQUIREMENTS
- Mobility & Agility: Constantly move about, stand, and walk for extended periods across large manufacturing facilities. Must be able to bend, stoop, kneel, crouch, reach, and climb stairs to safely access active production and equipment areas
- Material Handling: Regularly lift, carry, push, or pull tools, samples, and equipment weighing up to 70 pounds as dictated by launch assignments
- Plant Floor Environment: Safely navigate and work around high-volume manufacturing operations, including automated machinery, moving conveyors, and material-handling equipment
- Varying Conditions: Exposure to typical factory floor elements, including high noise levels, mechanical vibrations, airborne particles, and non-climate-controlled zones with varying temperatures
- Safety Compliance: Strict adherence to plant safety protocols is mandatory, including the continuous use of Personal Protective Equipment (PPE) such as safety glasses, steel-toed safety shoes, hearing protection, gloves, and high-visibility apparel.
- Travel: Regular travel via automobile and/or air is required to support multiple facilities:
- 25%–50% travel during baseline standardization, planning, and preparation phases.
- 50%–75% travel during critical launch windows, which may include extended on-site assignments for equipment validation, team training, production trials, and post-SOP stabilization.
- Must possess and maintain a valid driver's license to facilitate independent travel between corporate offices, existing plants, suppliers, customers, and new launch sites.
- Position requires the physical capability to perform all core duties effectively, with or without reasonable accommodation.
POSITION SUCCESS FACTORS:
- Standardize it. Create consistent processes and eliminate unnecessary variation.
- Train it. Ensure leaders and team members understand how the operation is expected to work.
- Lead it. Demonstrate the EPIQ Way and RIDE values through actions, communication, accountability, and teamwork.
- Launch it. Support the new facility through preparation, start-up, validation, and production launch.
- Sustain it. Ensure the permanent facility team can independently operate and continuously improve the processes established by the Launch Team.