Job Description and Duties THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE. This position is considered “hybrid” with on-site work four days a week at 1416 9th Street and telework one days a week, on average, dependent on operational needs. Currently, the required in-office day is Tuesday. The EDD Workforce Services Branch (WSB) is seeking candidates to apply for an Analyst I position in the Program Communications Unit within the Central Office Workforce Services Division. Working as an Analyst, you'll be part of a diverse and passionate team helping our fellow Californians get back to work. You'll utilize your problem-solving skills for creative solutions in the workforce system. You'll provide excellent customer service to internal and external stakeholders. You'll enjoy a fast-paced, dynamic workload that will keep you engaged and motivated. You'll have knowledgeable and supportive team members and management to help you succeed. You'll make a difference every day. The Program Communications Unit serves as the Workforce Services Branch (WSB) liaison between the Employment Development Department's Public Affairs Branch to ensure that all branch communication activities and materials meet the Department's standards and represent the Department in a professional manner. Under the direction of the Supervisor I, the Analyst I performs associate-level analytical work; collaborates with internal and external customers on program-specific marketing and outreach efforts; manages web content; performs varied and complex technical work within the Program Communications Unit; and tracks deliverables to ensure timely completion. The Analyst I also leads assigned committees and work groups by coordinating activities and supporting the promotion of WSB workforce-related programs and services. The incumbent possesses excellent analytical, organizational, verbal/written communication skills, attention to detail, and is highly dependable. The incumbent maintains flexibility, adaptability to change, professionalism and the ability to respond to short turnaround deadlines. The Workforce Services Branch (WSB) supports EDD's goals by connecting our customers to a comprehensive range of employment and training services in partnership with state and local agencies and organizations through numerous America's Job Center of California locations.
About WSB:
The Workforce Services Branch (WSB) administers the Workforce Innovation and Opportunity Act (WIOA) and Wagner-Peyser (W-P) programs which prepare adults, youth, and dislocated workers for participation in the workforce and brings employers with job openings together with qualified job seekers. The WSB is comprised of three Field Divisions which directly deliver services to the public across California: Los Angeles/Coastal Division, Northern Division, and Southern Division. The WSB's Central Office Workforce Services Division supports EDD staff in the field and provides program guidance to WIOA-funded partners located throughout California. The Deputy Director's office oversees the Branch personnel program, risk management program, statewide workforce initiatives and participates in the development of policy and funding strategies in support of the workforce system.
WSB Mission:
California's workforce system supports economic vitality by connecting people, training, and work. As a state employee, you potentially have access to excellent medical, dental, and vision insurance, retirement and savings plans, the Employee Assistance Program and more! In addition to these benefits, you'll receive regular paid leave, Professional Development Days, a Personal Holiday, paid State Holidays, and potential annual raises. See the California State Employee Benefits Summary for more information. Does this job seem like a good fit for you? If so, please see the Duty Statement and Desirable Qualifications below as it outlines more information on the available positions. Join our team to improve the lives of Californians! This position exists at 1416 9th Street, Sacramento, CA, 95814. This position is headquartered at the New Labor Agency Building (NLAB), a newly remodeled high-rise building. Located in the heart of Downtown Sacramento and in close proximity of the State Capitol and the Golden1 Center, this beautiful and modern building provides the following amenities: Break areas, wellness/lactation rooms, coffee points, a fitness center with private showers, a Career Center for EDD Employees, a micro market, building-wide WiFi, an outdoor terrace, bike storage, nearby public transit options, and much more. Apply today for the opportunity to work in this state-of-the-art building! Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website. You will find additional information about the job in the Duty Statement. Working Conditions Visa Sponsorship This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment. This position is considered “hybrid” with on-site work four days a week at 1416 9th Street and telework one day a week, on average, dependent on operational needs. Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- ANALYST I
- ANALYST II Additional Documents
- Job Application Package Checklist
- Duty Statement Department Information The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website:
http://www.edd.ca.gov Special Requirements It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov. Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:
- Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
- Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
- Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
- Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Examination/Assessment If selected for hire, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired. Click the examination link below for more information and to take the exam: Analyst I Analyst II For more information about the State hiring process, click here. To watch tutorials on how to apply for a State job, click here. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Be reliable, dependable, accountable and able to function in a fast-paced and changing environment.
- Creative, detail-oriented individual with strong analytical and problem solving skills.
- Excellent written and verbal communication skills.
- Must be able to work independently or as part of a team, learn rapidly and follow directions.
- Possess excellent time management skills, and effectively manage competing priorities.
- Experience with preparing and copy-editing written documents.
- Knowledge and experience with marketing and outreach, including web content management.
- Demonstrate ability developing, interpreting, and ensuring compliance with guidelines, policies, and procedures.
- Ability to exercise a high degree of initiative, good judgment, work well under pressure and meet deadlines.
- Ability to develop and evaluate alternatives, analyze data, and present ideas and information effectively.
- Demonstrated ability to establish and maintain cooperative and collaborative relationships both within an organization and with outside partners.
- Excellent customer service skills.
- Experience with MS Office Suite programs
Benefits
Benefit information can be found on the CalHR website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov. Statement of Qualifications Requirements A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without an SOQ or an SOQ submitted without following instructions may not receive further consideration and may be excluded from the hiring process. To be considered for this position, candidates must submit an SOQ. Your response to each question must be addressed separately and in numerical order, typed using Calibri, 12 point font size, single spaced and must not exceed two pages. Please submit the SOQ in a Word document.
- Describe your experience as it relates to writing and copy-editing various communication materials such as press releases, reports, articles, fact sheets, newsletters, and other publications, including experience with social media and web content management. Provide details of your role and responsibilities. Include all relevant experience that demonstrates your ability to succeed in this position.
- Describe your demonstrated ability to establish and maintain effective working relationship with co-workers, management and staff. Background Investigation Requirement The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment. The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s). The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified."
ADDITIONAL DEPARTMENT INFORMATION
The Employment Development Department may require a new probation in accordance with applicable probationary period rules. Click on the link to complete the Employment Development Department Recruitment Survey: EDD Recruitment Survey Merit System Principles Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx