Operation Specialist
Job details
Posted
08 July 2026
Location
Brooklyn, OH
Reference
1010491
Job description
Job Title: Project Tester/Operation SpecialistLocation:- Brooklyn OH 44144 Duration: 5+ Months contract
ESSENTIAL JOB FUNCTIONS
- Primary responsibility is providing operation support of Lockbox applications, and additional areas of support, as assigned. Job functions of an Operations analyst include:
- Create, edit, and test application and operational procedures for Lockbox Operations and Support.
- Write and execute test scripts for operational testing of applications in process improvement projects.
- Performs business analysis for payment and deposit applications as assigned; applications can include mainframe, PC, distributed systems, databases, and/or web-based applications
- Mine data from primary and secondary sources often using complex joins across multiple datasets.
- Plays a leadership role in providing ongoing production support within Payment and Deposit Operations applications and processes; acts as first line of contact for user reported inquiries and problems; performs problem reporting, tracking, resolution, root cause analysis and identification of preventative measures.
- Delivering high quality support and great service to our internal/external partners and clients.
- Active participation and guidance as it relates to Lockbox, and the associated applications/systems, process initiatives and projects.
- Translates business needs and requirements to Technology partners; translates technical material to the Loan, Payment, and Operational Services Process Areas and Lines of Business. More broadly, analysts are expected to display thefollowing skills and competencies:
- Strong problem solving through ability to analyze qualitative, operational & financial data
- Strong interpersonal, influencing and relationship building skills; must demonstrate the ability to work cross functionally with a variety of different personality types
- Ability to concisely and effectively communicate with senior management
- High degree of adaptability & intellectual curiosity, comfortable with ambiguity
- Exceptional teamwork and collaboration Required Qualifications
- Bachelors Degree or equivalent experience of ideally 2+ years in an operational or support environment
- Attention to detail in documenting and implementing requirements
- Highly organized, detail-oriented with the ability to thoroughly analyze and resolve issues
- Excellent written and verbal communication skills
- Ability to effectively manage change
- Ability to stay on top of task assignments
- Strong decision making and analytical skills
- Ability to facilitate research and resolution of sometimes less-than-straight-forward issues
- Strong aptitude to technology based tools and databases (i.e., Excel, Access, )Interest, willingness and ability to assimilate information quickly and succinctlyWorks well in a team-based environment
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orien