Remote
Content Enablement Specialist
Job details
Posted
23 July 2026
Location
Brooklyn, OH
Reference
1011563
Job description
Job Title: Content Enablement Specialist
Pay Range : $27/hr - $30/hr.
Duration: 8+ Months (Possibility of Extension)
Location: Meridian ID83642
Job Description:
The Content Enablement Specialist supports the execution of federated content model by combining technical enablement, GenAI solution support, and content operations .
This role contributes directly to: * Authoring and maintaining shared services content * Enabling LOB teams to create high-quality content * Supporting and improving GenAI-powered capabilities * Monitoring and improving content quality, consistency, and performance The position requires both technical aptitude (AI + platform workflows) and content judgment . Essential FunctionsShared Services Content Authoring * Create and maintain enterprise shared content within enterprise Knowledge Management software.
Structure content for: * Clarity and usability * AI consumption and search effectiveness * Apply templates, standards, and metadata to ensure consistency for user consumption and support of GenAI usage.
Enable Line of Business Authoring through Onboarding and Ongoing Support *Support onboarding of new LOBs into KM platform
Provide guidance on: * Authoring standards * Templates and structure * Best practices for AI-ready content * Facilitate working sessions to help SMEs successfully publish content GenAI Support & Optimization * Support and refine AI-enabled capabilities, including: * AI-generated draft content * Content similarity and consolidation recommendations * Staleness detection * Smart tagging and metadata generation * Content performance insights (engagement, usage trends)
Assist with: * Prompt design and tuning * Testing GenAI outputs for accuracy and consistency * Monitor performance and recommend improvements
Testing & System SupportExecute testing on: * Content workflows * GenAI capabilities * Troubleshoot issues and support root cause analysis * Ensure adherence to system requirements and user expectations
Required Qualifications * Strong written and oral communication skills * Strong communication skills across technical and business audiences * Analytical thinking and problem-solving ability * Experience with knowledge management or enterprise content platforms * Familiarity with Agile delivery practices
Preferred QualificationsExperience working with: * GenAI tools or AI-enabled workflows * Content systems, platforms, or structured documentation * Experience in regulated environments (banking, financial services, healthcare, etc.)
Skills / Competencies * Ability to work across multiple priorities and stakeholders * Strong attention to detail and quality * Technical curiosity and ability to learn evolving AI capabilities * Facilitation and stakeholder support skills
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results th