Help Improve Quality Outcomes Across a Growing Network of Healthcare Partnerships
We are seeking a detail-oriented and analytical Joint Venture Quality Program Coordinator to join our team. In this role, you will support quality improvement, performance reporting, care coordination, and compliance initiatives across Deaconess Health System's joint venture portfolio.
Working closely with physicians, clinical teams, operational leaders, and joint venture partners, you will help monitor quality performance, identify opportunities for improvement, support care gap closure activities, and ensure accurate reporting for value-based care initiatives. This position plays an important role in helping the organization achieve quality, regulatory, and financial performance goals while improving patient outcomes across multiple care settings.
This is an excellent opportunity for someone who enjoys healthcare analytics, quality improvement, data management, and collaborative problem-solving within a dynamic healthcare environment.
What You'll Do
Quality Data & Performance Reporting
- Collect, abstract, validate, and maintain clinical and operational quality data across multiple joint venture organizations
- Develop and maintain quality scorecards, performance dashboards, and reporting tools
- Generate recurring and ad hoc reports for leadership, physicians, and operational teams
- Ensure quality and cost performance data is accurate, complete, and submitted in accordance with applicable reporting requirements
- Support reporting efforts related to CMS, MSSP, ACO, value-based care, and other quality programs
- Track key quality metrics and provide actionable insights to support performance improvement initiatives
Performance Monitoring & Improvement
- Monitor quality measures, benchmarks, and performance indicators across joint ventures
- Identify trends, variances, care gaps, and opportunities for improvement
- Perform data analysis to support root cause investigations and performance improvement activities
- Support the development and tracking of action plans designed to improve quality outcomes
- Prepare performance summaries and trend analyses for physician and leadership review
- Assist with monitoring care gap closure activities and quality metric achievement
Care Coordination Support
- Collaborate with physician practices, hospitals, and clinical teams to support quality initiatives and care gap closure efforts
- Assist with outreach and coordination activities that support preventive care and quality measure completion
- Support transitional care and care coordination workflows across joint venture entities
- Maintain accurate documentation of care coordination efforts and outcomes
Meeting & Project Coordination
- Coordinate quality meetings, performance review sessions, and leadership presentations
- Prepare agendas, reports, dashboards, meeting materials, and follow-up action items
- Maintain documentation related to governance activities, performance reviews, quality initiatives, and committee meetings
- Assist with onboarding new joint ventures and support implementation of quality reporting processes and workflows
- Participate in special projects and quality improvement initiatives
Compliance & Regulatory Support
- Maintain audit-ready documentation related to quality performance and regulatory requirements
- Assist with audits, reviews, corrective action plans, and Plans of Correction (POC)
- Support compliance with CMS requirements, value-based care programs, HIPAA standards, and organizational policies
- Ensure quality reporting and documentation processes meet regulatory and contractual expectations
What We're Looking For
- Associate's or Bachelor's degree in Health Information Management, Healthcare Administration, Nursing, Public Health, Business Analytics, or a related field
- One to three years of experience in healthcare quality, quality reporting, healthcare analytics, data abstraction, performance improvement, or a related area
- Strong analytical and problem-solving skills
- Excellent organizational skills and attention to detail
- Ability to manage multiple projects and competing priorities
- Strong written and verbal communication skills
- Experience working with healthcare data and reporting tools
- Ability to collaborate effectively with physicians, clinical teams, and operational leaders
- Knowledge of healthcare quality metrics, performance improvement methodologies, and regulatory reporting requirements
Preferred Qualifications
- Experience in an ACO, clinically integrated network, value-based care, population health, or joint venture environment
- Familiarity with CMS quality programs, MSSP requirements, HEDIS measures, Star Ratings, or risk adjustment methodologies
- Experience with quality data abstraction and healthcare performance reporting
- Knowledge of care gap identification and closure processes
- Experience supporting clinical quality improvement initiatives
- Understanding of healthcare compliance, regulatory reporting, and HIPAA requirements
What We Offer
- An opportunity to directly influence quality outcomes and patient care across multiple healthcare organizations
- Meaningful work supporting value-based care, quality improvement, and population health initiatives
- Exposure to physician partnerships, healthcare analytics, and performance improvement strategy
- Professional development opportunities in healthcare quality, reporting, and operational excellence
- Collaboration with physicians, clinical leaders, administrators, and quality professionals
- Opportunities to participate in enterprise-wide initiatives that drive measurable improvements in patient outcomes
- A supportive environment focused on continuous improvement, innovation, and teamwork
- Career advancement opportunities within quality, population health, value-based care, and healthcare operations
- A stable healthcare organization committed to improving the health of the communities we serve