CRM Troubleshoot SalesForce Dash Boarding Analyst
(Jobs in Columbia, SC)
Requirement id 159310
Job title Analyst
Job location in Columbia, SC
Skills required CRM, Troubleshoot, Sales Force, Dash Boarding
Open Date 12-Oct-2026
Close Date
Job type Contract
Duration 8 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Analyst: CRM, Troubleshoot, Sales Force, Dash Boarding
Start date: 11/9/2026
End Date : 8 Months from projected start date
Submission deadline: 10/19/2026 5:00:00 PM
Client Info: University of South Carolina
Note:
*Interview Process: 2 rounds (1st round will be virtual, 2nd round will be in person)
*Work Location: Role is fully onsite
*Candidate location: Candidate must be a CURRENT SC resident. No relocation allowed.
*Additional details: This role will be part time, roughly 28 hours per week. Additional hours may be worked if the rate is below the budgeted bill rate.
Description:
The Salesforce / TargetX CRM & Communications Specialist is responsible for supporting, maintaining, and enhancing the organizations Salesforce and TargetX environment, with primary responsibility for automated email drip campaigns and communications that support recruitment, engagement, and other constituent activities.
The position requires hands-on experience with Salesforce and TargetX, including TargetX Communication Planner, to create, schedule, maintain, renew, and troubleshoot automated email communications and campaign workflows.
This position works closely with functional departments, information technology staff, and other stakeholders to provide reliable, accurate, and timely communications and to support the organizations planned transition from Salesforce/TargetX to Slate CRM.
Primary Responsibilities
TargetX Communication Planner
- Serve as the primary functional and technical resource for TargetX Communication Planner and automated drip campaigns.
- Create, configure, schedule, test, deploy, and maintain new automated email and drip campaigns using Communication Planner; assist with SMS messaging as needed.
- Partner with each department to plan, renew, revise, add, or retire campaigns based on its communication and recruitment needs.
- Build and maintain recipient populations and communication audiences using Salesforce and TargetX data.
- Configure communication criteria, filters, scheduling, and related business rules.
- Create, maintain, and update reusable email templates, communication components, and campaign documentation.
- Test all new and revised campaigns in the sandbox environment and complete quality assurance before communications are released.
- Diagnose and resolve delivery, audience-selection, scheduling, personalization, automation, and other Communication Planner issues, including campaigns that do not reach their intended target audience; coordinate with IT or vendors when escalation is needed.
- Monitor communication results and assist departments with evaluating the effectiveness of communication campaigns.
- Perform routine campaign maintenance, including cleanup and archiving of outdated campaigns, templates, audiences, and related records, while maintaining standards and best practices.
Slate CRM Transition Support
- Inventory and document existing Salesforce/TargetX drip campaigns, templates, audiences, business rules, integrations, and dependencies to support migration planning.
- Work with departments and the Slate implementation team to translate current campaign requirements and workflows into Slate CRM requirements.
- Assist with campaign migration, configuration review, data validation, user acceptance testing, and training to help ensure continuity of communications during the transition.
- Identify opportunities to simplify, standardize, consolidate, or retire campaigns as part of the transition from Salesforce/TargetX to Slate CRM.
Required Qualifications
- 3+ years of experience working with Salesforce CRM.
- 3+ years of experience working with TargetX.
- 3+ years of experience with TargetX Communication Planner.
- 3+ years of experience creating, managing, renewing, an
Call502-379-4456 Ext 100for more details. Please provide Requirement id: 159310 while calling.
EOE Protected Veterans/Disability