Essential Duties and Responsibilities:
- Provide case management to assigned clients by identifying needs and barriers, coordinating appropriate services and referrals, and following up on client progress.
- Develop and review individualized reentry plans with clients. Document goals, action steps, progress, and updates as client needs or circumstances change.
- Provide supportive counseling and client evaluations within the employee's qualifications and assigned scope. Refer concerns requiring additional services to appropriate staff or providers.
- Maintain client schedules, verify employment, and complete fee collection records. Document changes and report discrepancies or concerns to the appropriate supervisor.
- Perform facility head counts, rounds, client accountability checks, and safety monitoring. Document and promptly report safety concerns or changes in client status according to program procedures.
- Monitor client self-administration of medication within assigned responsibilities, maintain required documentation, and report medication-related concerns to appropriate staff.
- Maintain accurate and timely service records, communicate professionally with clients and authorized partners, and protect confidential information in accordance with agency procedures.
- Follow Department of Correction contractual requirements, the Residential Provider Manual, and agency policies. Complete required training, maintain professional boundaries, and seek supervisory guidance when needed.
Required Knowledge, Skills, Abilities and Other Characteristics:
Knowledge Of:
- Electronic health record systems.
- General office software, including Microsoft Office applications.
Ability To:
- Work effectively with representatives of funding sources and referral agencies.
- Analyze problems and identify effective, timely solutions.
- Communicate clearly and professionally, both verbally and in writing.
- Organize priorities, manage multiple responsibilities, and meet deadlines.
- Work independently and exercise sound judgment.
- Learn and apply new information, systems, and technology.
Education and Experience:
- Bachelor's degree in counseling, criminal justice, or a related field.
- Experience working in a criminal justice setting.
- Successful completion of introductory employment requirements.
- Demonstrate ethical conduct, initiative, reliability, and attention to detail.
- Maintain effective working relationships with clients, staff, and management.
- Perform routine office duties, including climbing stairs, carrying objects weighing up to 20 pounds, and operating computers and office equipment, with or without reasonable accommodation.
- Possess a valid driver's license.
Featured Benefits
- Medical, Dental and Vision Insurance
- Healthcare and Dependent Care Flexible Spending Accounts
- Life Insurance
- Voluntary Insurance Benefits
- 403(b) Retirement Benefits with a generous match
- Paid Holidays
- Paid Time Off
- Employee Assistance Program (EAP)
Pay Range
Pay Range: $21.00-$23.10 per hour. Compensation is based on our established pay scale. Starting pay within this range is determined by the position, with consideration given to applicable licensure, certifications, and relevant experience.
EEO Statement As an Equal Opportunity Employer, Connecticut Renaissance does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, pregnancy, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position.
This job description covers the most significant duties but does not exclude other assignments or related duties.