We're now looking for a skilled and customer-focused Network Engineer Level 3 to join the team of a reputable Business Technology Company, and ensure our clients’ printing environments run smoothly and efficiently.
**PLEASE READ FULL DESCRIPTION BEFORE APPLYING**
Texas and Louisiana residents ONLY – NO OTHER STATE/COUNTRY will be considered. **Applications must contain a current and detailed resume**
**APPLICANTS MUST INCLUDE THEIR CURRENT CITY/STATE OF RESIDENCE ON APPLICATION**
JOB RESPONSIBILITIES:
- Designing and implementing a network infrastructure based on organizational requirements
- Installing and configuring network hardware, such as router, switches, and firewalls.
- Monitoring network performance, system availability, and reliability
- Troubleshooting and resolving network issues, including hardware and software problems.
- Collaborating with other IT professionals to develop and implement network security measures.
- Conducting regular network maintenance, including updating software and hardware.
- Documenting network configurations, processes, and procedures.
- Providing network engineering support and training to other team members.
- Understand the stack of products that make up our stack of Managed Services products
- Take Control/AV Defender/N-central
- RSM/EDR/Datto/Axcient/Connectwise/Microsoft 365/Passportal
- Company's specific software ECL and Connectwise
- Handle issues with customers that both Level 1 and 2 need to escalate
- New discovery of net new client opportunities. Rapid Fire tool
What we would like you to know:
· Remote logins · Ability to work on multiple priorities and/or projects simultaneously · Pre-programming data gathering · Intermediate knowledge of routers, layer 2/3 switches, and other networking devices · Advanced knowledge of both Microsoft server and desktop operating systems · Experience with Apple and Linux operating systems · Intermediate knowledge of creating and troubleshooting wireless networks · Experience in Microsoft 365 and Microsoft Azure administration · Ability to build positive and collaborative relationships · Working directly with customers and our technical staff to provide high-end solutions
· What you need to have:
· 2+ years' experience in computer network management and technical support is required · Experience in managing end client networks · A+ certification is preferred · NET + certification is preferred · MCP (Microsoft Certified Professional) is preferred
Network Engineer--Additional Skills Preferred
- Knowledge of Microsoft Applications and how to implement & migrate from other platforms
- Knowledge of Microsoft Active Directory both premise and cloud based
- Knowledge of Fortinet specific network infrastructure devices (Firewalls, Switches, etc.)
- Knowledge of Telephone/VOIP technology
- Knowledge of IOS devises
Benefits
.48 cents per mile to be reimbursed for travel and $50 a month cell phone allowance. 401K after 1 yr and health insurance contribution. **Applicants must include a Detailed Resume and 3 Professional References, along with the application. ** Applicants must complete Criteria Corp Assessments immediately after phone interview, in order to be considered. ** Professional References must be submitted immediately following phone interview. **Applicants must submit to and pass a drug screen and background check, prior to hire in. ** Applicants MUST be a CURRENT Texas or Louisiana resident at time of application and hire in. **Applicants must have a valid Driver's License and Social Security Card.